Hire Connections is collaborating with a Faith-Based, Non-Profit organization in search of a Donor Data Base/Support Specialist. This role is a Direct Hire position.
Scope and Position Responsibilities
The Donor Database Manager works closely with the Data and Technology team to oversee the organization's donor database (Salesforce), as well as platforms integrated with Salesforce and related filing systems. This role is essential in maintaining data integrity across the development department. Key responsibilities include ongoing data management, business process improvements, and ensuring data hygiene. The position ensures that data is leveraged both internally and externally to generate actionable insights. Additional duties involve data management, reporting, analysis, quality control, and enhancing business processes, thereby enabling the development team to use the system more strategically and effectively. This role also supports the Development Team with event execution.
Major Areas of Responsibility
1. Data Management
- Maintain and update donor databases in Salesforce, ensuring accuracy and integrity of information.
- Input, clean, and organize donor data, including contact information, giving history, and engagement activities.
- Ensure data compliance with privacy regulations and organizational policies.
2. Data Analysis and Reporting
- Analyze donor data to identify trends, patterns, and opportunities for engagement.
- Generate regular and ad-hoc reports on fundraising performance, donor retention, and campaign effectiveness.
- Provide insights and recommendations to support fundraising strategies and goals.
3. Donor Segmentation and Targeting
- Develop and implement donor segmentation strategies to tailor communication and engagement efforts.
- Identify high-potential donor segments for targeted fundraising campaigns and initiatives.
4. Database Integration and Optimization
- Work with Development teams to ensure seamless integration of donor databases with other systems and tools.
- Optimize database processes and workflows to enhance efficiency and effectiveness.
5. Support Development Initiatives
- Collaborate with the Development team to support fundraising events, campaigns, and initiatives.
- Provide data-driven insights to inform campaign planning and execution.
- Assist with donor stewardship and recognition programs.
6. Training and Support
- Train staff on best practices for data entry, management, and usage.
- Provide ongoing support to ensure effective use of donor databases and tools.
7. Other Fundraising and Development Support
- Manage and educate the Development team on all vendors and platforms
(RelaSci, Classy, DonorSearch, Double the Donation, etc.)
- Creates and manages campaigns in Classy.
- Conduct prospect research for the Development team
- Provides ad-hoc support to the development team, including but not limited to:
i. Event support
ii. Serve as backup support to the Development team
Qualifications:
- Bachelor’s degree in Data Science, Business Administration, Marketing, or a related field.
- Proven experience in data analysis, preferably in a non-profit or fundraising environment.
- Proficiency in donor database management and CRM software (e.g., Raiser’s Edge, Salesforce).
- Strong analytical and problem-solving skills.
- Excellent attention to detail and commitment to data accuracy.
- Ability to communicate complex data insights in a clear and actionable manner.
- Strong organizational and time management skills.
- Ability to work collaboratively in a team environment.
- Familiarity with data privacy regulations and best practices.
- Knowledge of fundraising principles and donor engagement strategies.
- Deep alignment with CrossPurpose Mission
- Strong commitment to Christian faith
Compensation, hours and Benefits
- Salary/Wage: $55,000 - $66,000 Annually
- 40 hours/week:Monday, Tuesday 8:00am - 5:00pm; Wednesday - 8:00am - 8:30pm; Thursday, Friday - 8:00am - 2:00pm;
- Performance Bonus: Up to 5% of salary
- Vacation: 15 days per year, plus the office is closed Christmas Day - New Years Day and staff have limited duties
- Sick Days: 6 days per year
- Insurance Benefits: Health, dental, vision, short/long-term disability
#IND1
Job Type: Full-time
Pay: $55,000.00 - $63,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- No weekends
Experience:
- CRM software: 2 years (Required)
- Database administration: 1 year (Preferred)
- Salesforce: 2 years (Preferred)
Ability to Relocate:
- Centennial, CO 80112: Relocate before starting work (Required)
Work Location: In person