We are looking for a reliable, hardworking, honest, and outgoing Front office worker!
Duties:
-Position reports to tour manager
- Greet and welcome customers in a friendly and professional manner
- Check-in customers for our tours in a timely manner
-Use the POS system for merchandise and ticket sales
- Answer phone calls and respond to customers inquiries promptly and efficiently
- Provide clear communication to the tour guides, and customers as directed by manager
- Handle Customer concerns and resolve issues in a timely manner with tour manager
- Maintain a clean and organized front desk area
- Performs administrative tasks such as emails, data entry, scanning, mail, opening and closing front desk procedures to ensure accurate daily collections.
This position may be room for future growth.
Job Types: Full-time, Part-time, Seasonal
Pay: From $11.00 per hour
Expected hours: 15 – 30 per week
Schedule:
- Evening shift
- Every weekend
- Holidays
- Monday to Friday
- Night shift
- Rotating weekends
- Weekends as needed
Work setting:
Work Location: In person