Client Onboarding Associate - New York
Location: New York
Permanent
Delta Capita is in search of a highly capable Client Onboarding Associate to join our esteemed Client Lifecycle Management (CLM) team in New York. In this pivotal role, you will oversee the entire onboarding process for both new and existing clients, manage client cases, and work closely with internal teams and clients to ensure adherence to regulatory requirements. This role is perfect for someone with a client-centric approach and a strong grasp of financial products, KYC, and AML checks.
This is a unique and exciting opportunity to join our rapidly expanding business within our CLM department. As part of our team, you will play a crucial role in our growth, working with some of the world's most renowned financial institutions. We are particularly interested in candidates who can demonstrate an entrepreneurial spirit, a 'hands-on' pragmatic and flexible approach, as we continue to develop this fast-growing business area.
To learn more about our CLM department, click here: Client Lifecycle Management (deltacapita.com)
Key Responsibilities:
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End-to-End Onboarding: Manage the full onboarding process for new and existing clients, ensuring a seamless experience.
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Case Management: Handle client case management, including timely updates and effective query resolution.
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Communication: Collaborate with internal teams such as credit, legal, and front office, as well as directly with clients to facilitate the onboarding process.
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Regulatory Coordination: Work closely with regulatory teams to ensure compliance with regulations such as Dodd-Frank and FATCA.
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Client Focus: Apply a client-oriented approach with a solid understanding of financial products to deliver exceptional service.
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KYC/AML Compliance: Ensure thorough knowledge and implementation of KYC and AML checks to meet regulatory standards.
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Experience in client onboarding roles, particularly within the financial services industry.
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Strong knowledge of KYC and AML regulations and processes.
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Excellent verbal and written communication skills to interact effectively with clients and internal teams.
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Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
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Detail-oriented with strong organizational skills.
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Bachelor's degree or equivalent experience.
Preferred Skills/Experience:
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Familiarity with US AML/KYC regulations and industry guidelines.
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Experience working with regulatory compliance teams.
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Understanding of financial products and services.
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Ability to work both independently and as part of a team.
How We Work:
Delta Capita is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please use the designated space within the application questionnaire if you require any reasonable adjustments during your interview.
This is a permanent position located in New York. As the selection and interview process is ongoing, please submit your application in English as soon as possible. If your profile is selected, a member of our team will contact you within four weeks. A valid working permit for the US is mandatory for this role.
Salary range: $70,000-$90,000
Expectations Regarding Hybrid Working:
As a Service Provider and Consulting firm servicing clients, our policy for physically working from the office (which may be the client's offices or our own offices, depending on the client) aligns with our client's policies and expectations, and these vary. Most of our clients now require a minimum of three days per week in the office, two days from home, and accordingly, this is also the minimum expectation that Delta Capita requires. For this initial role, the client needs the candidate to be available at least three days a week. We require candidates to be flexible to meet our client's demands.
Who We Are:
Delta Capita Group (a member of the Prytek Group) is a global managed services, consulting, and solutions provider with a unique combination of experience in Financial Services and technology innovation capability. Our mission is to reinvent the financial services value chain, providing technology-based mutualized services for financial institutions for non-differentiating services.
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Managed Services
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Resource Augmentation
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Consulting
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Technology
To learn more about Delta Capita and our culture click here: Working at DC - Delta Capita.