Hotel Housekeeper
Best Western in Berkeley is looking for a motivated and dedicated Housekeeper to join our team at the new Aiden hotel in Berkeley.
Position Summary
We seek a positive, service oriented, energetic, and self-motivated team member. Successful candidates will be welcoming with a friendly attitude, be team orientated, be efficient and a good problem solver. Provide our guests with a great experience and anticipate needs to achieve the best possible service in the most caring and courteous manner.
Responsibilities Room Attendant
- Thoroughly clean all assigned rooms within prescribed Brand Standard guidelines
- Communicate status of cleaned rooms to our Operations Manager
- Reports any lost and found items to the Operations Manager immediately, listing the room number or area where the item was found
- Reports any damaged or missing items to the Operations Manager
- Reports exceptional and/or unusual circumstances, such as no luggage in a stay-over room, sleep-outs, damage in the rooms, etc. to the Operations Manager
Responsibilities Laundry Attendant / House Person
- Maintain lobby, corridors, common and public areas
- Assist Room Attendants when needed (e.g. mattress rotation, delivery of linen needed for cleaning)
- Assist room attendants to complete rooms assignment per set guidelines
- Operate washer and dryer machines
- Fold linen and put in storage
Responsibilities Front Desk
- Assist the front desk with checking-in and out guests
- Make and modify reservations
- Answer incoming phone calls
- Help valet guest cars (driver’s license required)
- Help with breakfast set-up
Requirements
- Previous hotel work experience is required
- Positive attitude and good communication skills
- Work well with others
- With be flexible and willing to cross train for multiple positions including Front Desk
- Must be able to communicate in English (reading/writing)
- Must be comfortable handling phone calls
- Must have valid driver’s license
- Must be able to lift up to 25-50 pounds.
Safety
- Uses all authorized cleaning agents properly and safely
- Follows proper key control procedures
Aiden by Best Western is a trendy new collection of modern, suburban boutique hotels with a cool, laid-back personality. Aiden Berkeley is just one mile from the UC Berkeley Campus. This will be the fifth Aiden hotel in the US and the very first one in California.
Job Type: Full-time
Pay: $19.00 - $20.00 per hour
Benefits:
- Employee discount
- Paid time off
Shift:
- Evening shift
- Morning shift
- Night shift
- Overnight shift
Experience:
- Cleaning: 2 years (Required)
Language:
- English (Required)
- Spanish (Preferred)
Ability to Commute:
- Berkeley, CA 94702 (Required)
Work Location: In person