We are looking to hire a Customer Care Representative for a local transportation company in Dothan, AL. The ideal candidate will need to be proficient in Excel and Outlook, and have great phone communication skills.
Pay will start at $12.00 per hour and will be working a Monday-Friday 8am-5pm schedule. They offer an excellent benefits package as well including comprehensive health insurance, PTO, life insurance, and a 401k plan!
Job Duties:
- Collecting pre-move surveys and updating the company software
- Tracking shipments time of arrival and delivery information
- Monitor email to clear shipments are the arrive and provide main point of contact for moves internally and externally
- Secure customer payments and ensure the agent has accurate information
- Act as liaison between the customer and the agent to determine the best times for crews to come pack and move the shipment
Requirements:
- Proficient computer skills
- Must have strong communication skills
- Excellent customer service and attention to detail
- Prior experience with the MS Office Suite
Personnel Resources is an Equal Opportunity Employer
#CL
Job Type: Full-time
Pay: From $12.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
Weekly day range:
- Monday to Friday
- No weekends
Work setting:
Experience:
- Administrative: 1 year (Required)
Ability to Commute:
- Dothan, AL 36303 (Required)
Work Location: In person