Daily processing of cash receipts and postings to customer accounts, including charging payments made by credit card, other adjustments to customer accounts for credits/debits and account write-offs
- Identify daily unapplied amounts, post to customer accounts, call on back-up and provide A.R
- Maintenance of records for auditing purposes (filing remittances, bank statements, approved write offs )
- Maintenance of records for auditing purposes (filing remittances, bank statements, approved write offs )
- Receiving and recording of US trade, export and intercompany payments received from lockbox, EFTs, wire transfers, credit cards
- Support center management and the A/R Manager with respect to any relevant issues relating to cash receipts, applications, collections, bankruptcies
- Encodes checks and balances checks received to cash receipts and encoding machine totals
- Collections Specialist and Deductions Specialist interaction
- Includes daily importation and balancing of sales batches
BASIC QUALIFICATIONS
- Strong analytical and problem solving skills
- Advanced knowledge of Microsoft Word and Excel
- Ability to work in both team and individual environments
- Strong customer service and communication skills, both oral and written
- Understand and adheres to a high level of confidentiality and integrity
- Ability to quickly grasp and retain information and concepts
- Ability to multitask and prioritize handling of issues
- Experience in customer service or insurance related role/processes
Job Types: Full-time, Contract
Pay: $20.00 - $21.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
Work setting:
Experience:
- Microsoft Office: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Ability to Commute:
- Mason, OH 45040 (Preferred)
Ability to Relocate:
- Mason, OH 45040: Relocate before starting work (Required)
Work Location: In person