Overview:
The Professional Services Engineer will ensure best-in-class AV system experiences to customers across the United States. They will have the ability to translate customer requirements into production-ready Q-SYS Designer Software files frequently with an emphasis on 3rd party control interoperability and complex audio requirements. They will have the ability to take Q-SYS Designer Software files into the field and optimize them based on environment and customer needs. Professional Services Engineer will work closely and collaboratively with Professional Services leadership, project managers, and programmers as well as with QSC’s global application engineering team, QSC sales, and a wide range of QSC clientele.
Base Salary Range 102,000 – 140,000
The above reflects the pay range that QSC reasonably expects to pay for this role. This pay range also depends on various factors such as job duties and requirements, relevant experience and skills and geographic location. In addition to the base salary range, QSC offers a comprehensive package including but not limited to health benefits, 401K or Roth retirement plans, generous time off and profit sharing
We will be accepting applications until a final candidate is identified.
Responsibilities:
Analyze all necessary customer information required to deliver successful AV software experiences. This includes thorough examination of AV systems drawings, specifications, and narratives as well as customer engagement.
Travel to Customer sites, or work remotely, to deploy Q-SYS Designer Software files and provide a comprehensive validation of all signals intended to interact with complex Q-SYS-based AV systems. Deployment can include audio test and measurement tools as well as IP network troubleshooting.
Produce comprehensive Q-SYS Designer Software files that possess exemplary readable, maintainable, and scalable qualities.
Create engaging and intuitive end-user facing touch panel interfaces.
Document deficiencies and work with internal SMEs to deliver resolutions to demanding customers within project deadline.
Author stable and secure stand-alone 3rd party control scripts and plugins. Review and, if necessary, improve upon 3rd party control scripts and plugins provided by others.
Travel up to 40% of the time.
Qualifications:
EDUCATION:
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B.S. in Computer Science, Computer Engineering, or a related field preferred
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AV and IT industry certifications appreciated
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Q-SYS Level 2 certification preferred
EXPERIENCE:
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Minimum 3 years’ hands-on experience developing control modules and automation in the commercial AV industry
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Experience with programming languages including LUA and CSS
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Experience with computer networking a plus
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Q-SYS field experience including soft codec conferencing applications
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Experience with test and calibration equipment
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Ability to recognize and diagnose system deficiencies
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Advanced PC aptitude