Overview:
We are seeking a skilled and friendly Dental Receptionist to join our team. As a Dental Receptionist, you will be the first point of contact for our patients, providing excellent customer service and ensuring a smooth flow of operations within the dental office. This is a vital role in our practice, and we are looking for someone who is organized, detail-oriented, and has strong communication skills.
Responsibilities:
- Greet patients and visitors in a warm and professional manner
- Answer phone calls and schedule appointments using dental office software preferably Opendental but willing to train.
- Verify insurance coverage and assist patients with insurance-related inquiries
- Collect patient information and update electronic health records
- Manage patient check-in and check-out process
- Assist with billing and payment processing
- Maintain cleanliness and organization of the reception area
- Coordinate with dental staff to ensure efficient patient flow
- Provide exceptional customer service to patients, addressing their needs and concerns
Requirements:
- Previous experience working in a dental office setting
- Proficiency in using any dental office software
- Knowledge of dental terminology and procedures
- Excellent communication skills, both verbal and written
- Ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy in data entry
- Knowledge with working with dental insurances
- Strong organizational skills to maintain patient records and appointment schedules
- Ability to work well in a team environment
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
Schedule:
- Monday to Friday
- Weekends as needed
Application Question(s):
- What is you experience working in a dental office?
Work Location: In person