Credit Representative
$17.00/hr. $300 Hire on bonus!
40 Hours Per Week
10:30 AM - 7:00 PM
HYBRID ROLE
- Remote: Monday and Friday
- On-site: Tuesday/Wed/Thursday
SUMMARY
Do you love helping people? Do you enjoy gathering facts to come up with answers? If so, then the Credit Representative is a great role for you!
You will input data to determine if a request for credit can be granted. Your environment includes high-volume calls utilizing a dialer. You will communicate with customers on financial matters and are responsible for servicing our customers and franchisees.
You will interface with other team members or functional areas to assist customers with solving outstanding issues or problems.
WHAT YOU WILL DO
- Receive inbound calls to input data necessary to establish a line of credit or determine that credit cannot be extended
- Maintain professional interaction with all Matco Tools personnel, distributors, and customers at all times
- Maintain and promote a positive attitude while meeting productivity and quality goals
- Remain flexible and adaptable to changes in processes and work shifts
- Other duties as assigned
WHO YOU ARE
- High school diploma or equivalent G.E.D. required
- One year of experience in a credit-based call center environment preferred
- Must be able and willing to work 9:30 - 6:00 PM OR 10:30 AM-7:00 PM shift and have reliable transportation
- Ability to carry out responsibilities with minimal direction and work well in a team environment
- Ability to adapt to an ever-changing environment which requires flexibility, especially around processes and shifts (which are subject to change and which can include some late evenings)
- A well-developed sense of urgency and follow-through
- Strong problem-solving skills
- Ability to communicate effectively via mail, email, and phone by utilizing proper grammar and phrasing
MATCO TOOLS
Matco Tools is a manufacturer and distributor of quality, professional-grade automotive equipment, tools and toolboxes. We offer more than 13,000 products, sold primarily to professional automotive technicians through a network of franchised mobile tool stores. Matco is a franchising company, a distribution company, and a leading supplier of automotive technology solutions employing approximately 600 associates in the United States, Puerto Rico and Canada.
WHO IS VONTIER
Vontier is a $3B global industrial technology company focused on smarter transportation and mobility. Our operating companies are united by a powerful purpose: mobilizing the future to create a better world. Our portfolio of trusted brands includes market-leading expertise in mobility technologies, retail and commercial fueling, fleet management, telematics, vehicle diagnostics and repair, and smart cities.
WHAT WE'LL DO (IF YOU BECOME PERMANENT WITH MATCO)
- All major insurance benefits offered and covered on your first day
- 3 weeks’ vacation- prorated, eligible immediately
- 8 Paid Holidays- prorated but eligible immediately
- 4 Floating Holidays- prorated but eligible immediately
- 401K match- starts immediately!! No waiting period for the match!
- $300 Sign On Bonus
Location: 4403 Allen Rd
Job Type: Full-time
Pay: $17.00 per hour
Benefits:
Experience level:
Shift:
Weekly day range:
Work setting:
Experience:
- credit or collections: 1 year (Preferred)
- banking or accounting: 1 year (Preferred)
Work Location: In person