Thank you for considering a career with the Italian Home for Children (IHC). By joining us, you can make a difference both in the lives of children and families, and in the lives of our employees. TEAM IHC is a Transformative, Empowering, Adaptable, Mindful, Integrated, Hopeful, and Compassionate team serving hundreds of Massachusetts residents every year in a wide variety of health and human services. In addition to contributing to our mission, IHC employees receive a competitive salary and benefits package with generous paid time off and fantastic training and development opportunities.
The Overnight Residential Counselor will be directly responsible for the daily care of Italian Home for Children clients. The Overnight RCs support clients in reaching their full potential through providing positive and nurturing relationships and a stable, consistent, and structured living environment. RCs offer clients the opportunity to learn new life skills and to replace maladaptive behaviors with more appropriate and socially acceptable strategies. RCs nurture and care for clients and ensure the wellbeing and safety of clients. Residential Counselors model care, empathy and patience for children and families. RCs are committed to providing the highest quality of care for children. The position requires being awake and alert throughout the entirety of the overnight shift. This position is considered essential as the Program operates 24 hours per day/7 days per week, year-round. Weekends and holidays are required. Schedules are subject to change based on the needs of the Program to ensure safety of clients and employees.
Remain awake and alert for the shift
Directly supervise and closely monitor clients throughout the entire overnight shift
Engage with and fully attend to children, monitoring behavior and interactions closely, monitoring sleeping children regularly and closely throughout the overnight shift
Provide a therapeutic milieu environment for clients, maintaining a safe and healthy environment; and meeting the physical and emotional needs of clients
Work as a part of a multidisciplinary team to further the emotional, behavioral, and educational development of clients
Implement treatment protocol established in client’s treatment plans and individual behavior plans
Interact with clients must demonstrate a therapeutic and caring purpose
Apply treatment philosophy and training
Provide therapeutic intervention, including physical restraints, done safely and by training standards
Communicate effectively with day/evening staff, supervisors and clinical team
Responsible for laundering the clients clothing nightly
Maintain clean dorm areas and client bedrooms
Transport clients to school and appointments as assigned
Complete serious incident, restraint reports and all other required reports, logs and documentation before leaving shift
Complete logs throughout the overnight shift by checking each bedroom and assuring children are asleep through regular checks of children, bedrooms and all areas of the unit
Responsible to ensure all logs and documentation are accurate
Attend required meetings and trainings, including weekly staff meeting and all milieu meeting
Actively participate in supervision and professional development opportunities
Report work time accurately, punch in/out for shifts, approve timecard every pay period via the HR/payroll system
Complete all online trainings by due date through HRIS system or other identified platforms
Always check emails at start and end of shift
Commitment to the highest quality of care for children and families
Demonstration of compassionate, sensitive, and empathetic care for clients
Strong commitment to supporting, nurturing, teaching, and empowering children
Reliability, show for shifts on time, regular/consistent attendance, abide by procedures for tardiness and absenteeism
Demonstration of support and belief in IHC’s mission and values
Ability to bend, reach, move and lift 75 pounds
Skilled interpersonally and demonstration of teamwork
Flexible in thought and scheduling
Strength in working collaboratively
Responsive to emergencies quickly and safely; respond to unexpected circumstances calmly with a quick change of plan/strategy
High performance in a stressful and fast paced environment
Demonstration of understanding and application of principles taught in trainings and seminars, including therapeutic crisis intervention
Integrity in the handling of sensitive and confidential information related to clients and employees
Maintenance of strictest confidentiality regarding clients and employees; adhere to all HIPPA guidelines and regulations
Receptive and responsive to supervision and professional development
Exceptional communication skills (verbal and written)
Valid Massachusetts Driver’s License preferred
Acquire and retain First Aid and CPR certification
Acquire and retain certification in de-escalation and restraint curriculum