Responsibilities:
- Greet patients
- Register patients according to established protocols
- Assist patients to complete all necessary forms and documentation including medical insurance
- Ensure patient information is accurate including billing information
- Inform patients of medical office procedures and policy
- Maintain and manage patient records
- Move patients through appointments as scheduled
- Answer incoming calls and deal with inquiries
- Schedule patient appointments
- Collect co-pays and deductibles
- Schedule hospital admissions, tests, scans and outside appointments for patients
Experience and Education:
- High school diploma
- Knowledge of medical terminology, procedures and diagnosis
- Knowledge of computer and relevant software applications
- Knowledge of general administrative and clerical procedures
- Working knowledge of healthcare insurance required
- 1 year of experience in a medical front office role
Key Competencies:
- Professional communication skills
- Information collection and management
- Planning and organizing
- Attention to detail
- Customer service skills
- Confidentiality/following HIPAA guidelines
Job Type: Full-time
Pay: $17.00 - $21.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Healthcare setting:
Medical specialties:
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Rotating shift
- Weekends as needed
Experience:
- Medical receptionist: 4 years (Required)
Ability to Commute:
- Richmond Heights, MO (Required)
Willingness to travel:
Work Location: In person