Growing wellness clinic is seeking a FULL TIME medical receptionist
Are you passionate about customer service and have experience in the medical or beauty industry? We're looking for a dynamic Front Desk Coordinator to join our team. Your role will be crucial in ensuring a seamless patient experience while supporting our medical office's daily operations.
Responsibilities:
- Handle multi-line phone systems and maintain accurate medical records.
- Manage two computer systems, ensuring patient information remains private.
- Greet patients with a smile and notify staff of their arrival.
- Assist patients with paperwork and verify information during check-in.
- Collect payments and schedule follow-up visits at check-out.
- Transfer calls to appropriate staff members (e.g., CMA for prescriptions, billing department for billing inquiries).
- Notify staff of any schedule changes, such as late cancellations or walk-ins.
- Copy and file superbills or receipts for every appointment.
- Distribute mail to the office manager.
- Keep the front desk organized and tidy. Food should remain in the break room.
- Perform end-of-day duties, including turning off lights and locking doors.
Requirements:
- Customer service experience, preferably in a medical office or beauty industry.
- Ability to multi-task effectively while maintaining a high level of accuracy.
- Proficiency with Microsoft Word, Excel, Gmail, and basic computer skills.
- Experience with multi-line phones, printers, and fax machines.
- Ability to manage schedules for multiple providers and navigate two software platforms.
- Understanding of functional/integrative medicine is a plus.
- Strong personal grooming and self-care standards.
Why Join Us?
- Be part of a dynamic team in the health and wellness industry.
- Opportunity to work in a supportive and professional environment.
- Engage with patients and make a positive impact on their wellness journey.
Ready to bring your skills and passion to our team? Apply now and be a part of our mission to provide exceptional care to our patients!
Job Types: Full-time, Part-time
Pay: $18.00 - $25.00 per hour
Expected hours: No more than 40 per week
Benefits:
- Employee discount
- Flexible schedule
- On-the-job training
- Opportunities for advancement
- Paid sick time
- Paid time off
Medical specialties:
- Holistic Medicine
- Primary Care
Schedule:
Work setting:
Ability to commute/relocate:
- Anchorage, AK 99508: Reliably commute or planning to relocate before starting work (Required)
Experience:
- clinical: 3 years (Preferred)
License/Certification:
- Certified Medical Assistant (Preferred)
- BLS Certification (Preferred)
Work Location: In person