Are you ready to embark on a career where your organizational prowess and friendly demeanor shine? As a Customer Service Representative. You will play a crucial role in our dynamic team. Here's what you'll do:
Requirements: Our ideal candidates possess the following qualities:
- Previous experience in Customer Service is a definite plus but not a requirement.
- Exceptional oral and written communication skills in Spanish and English.
- Bilingual proficiency in Spanish and English is a must.
- Adept in the use of Microsoft Office tools.
- Ability to juggle multiple tasks with impeccable attention to detail.
- Self-motivated, thriving under pressure, and quick to respond with a sense of urgency.
- College and/or bachelor's degree holders are encouraged to apply.
- Successful completion of background checks and drug tests is required.
Functions
- Effortlessly input information into our systems, ensuring shipments are prepared efficiently.
- Provide top-notch customer service via phone and in-person, creating positive experiences with every interaction.
- Keep customer information up-to-date, fostering strong client relationships.
- Collaborate seamlessly with your team to achieve collective goals.
- Alert the Customer Service Supervisor to any challenges that arise.
- Occasionally, assist with data entry related to vehicle inspections and locations.
Towing/Dispatcher:
Take the wheel of your career as a Towing/Dispatcher at Port to Port. You'll be at the forefront of our operations, managing communications and ensuring smooth transportation processes. Here's what you'll be responsible for:
- Handling incoming and outgoing communications with our valued customers, addressing their shipment and transportation needs.
- Skillfully organizing and processing reports by entering data into spreadsheets and electronic databases.
- Managing billing functions for our warehouses and overseeing customer orders and requests.
- Handling additional tasks such as filing and preparing outgoing shipment documentation as needed.
Job Type: Full-time
Pay: From $16.92 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
- Work from home
Experience level:
Shift:
Weekly day range:
Work setting:
Ability to commute/relocate:
- New Castle, DE: Reliably commute or planning to relocate before starting work (Required)
Language:
Work Location: In person