Cleans ash urns. Vacuums carpet areas. Dusts furniture and equipment. Polishes furniture and bright areas. Familiarizes self with the proper use of all cleaning equipment and chemicals. Cleans offices; cleans restrooms. Cleans brass, glass, mirrors, counters, millwork, baseboards, doors, etc. Mops hard floors utilizing mops and buckets. A security escort is required should these persons perform these functions in a restricted casino area. Position is located in a cigarette‑smoke environment.
Consistently demonstrates superior customer service skills to external and internal guests by displaying Spotlight on Success behaviors. Maintains upbeat, positive attitude, friendly and helpful demeanor,positive energy and enthusiasm from one interaction to the next. Utilizes smiles and frequent eye contact and friendly tone of voice to project warmth and friendliness. Creates an atmosphere of luck and celebrates customer wins. Is ready to serve andwell informed of daily facility hours of operation, promotional programs andany other relevant valuable guest information; builds relationships by greetingguests with a warm, friendly verbal greeting. Anticipates needs of the guest and provides fast, flawless service.Executes all service programs to assure prioritization of service to very bestguests. Checks for satisfaction andproperly uses the Service Recovery process to resolve problems when theyexist. Promotes Total Rewards programsand Total Rewards registration and membership. Provides a warm farewell andthanks guests for visiting. Promotes Caesar’sand always projects Caesar’s in a positive light to guests.
Qualifications:
Requirements:
Open. Physically strong. Experience preferred but not required. Will abide by all the PA Gaming BoardRegulations and all PA Harness Racing Commission Regulations.
Is able to work in smokefilled environment, and is able to sit and stand for prolonged periods oftime.
Must be able to obtain andmaintain the appropriate license through the Pennsylvania Gaming Control Board.
Disclaimer
“This is not necessarily an exhaustive list of allresponsibilities, skills, duties, requirements, efforts or working conditionsassociated with the job. While this is intended to be an accuratereflection of the current job, management reserves the right to revise the jobor to require that other or different tasks be performed when circumstanceschange (e.g. emergencies, changes in personnel, workload, rush jobs ortechnical developments).�?
Caesar’sEntertainment, Inc. is an Equal Opportunity Employer. In Compliance with the American withDisabilities Act, Caesar’s may provide reasonable accommodation to qualifiedindividuals and encourage both prospective and current employees to discusspotential accommodation with the employer.
Job Type: Full-time
Pay: $14.00 per hour
Benefits:
Schedule:
- 8 hour shift
- Evening shift
- Holidays
- Night shift
- Weekends as needed
Work Location: In person