Pet Placement Center is a small, non-profit animal shelter dedicated to providing care to the dogs and cats in our community and finding them loving homes. We are a small-staffed environment and our team works daily to improve the lives of the animals in our care.
We are looking for a Receptionist to work at the front desk every Saturday and Sunday 12 - 5pm. There will also be the option of picking up hours as an animal caretaker. Both job descriptions below.
Receptionist Job Description
The Receptionist serves as the first point of contact with the public and handles daily office and administrative tasks including answering phones, maintaining records, schedules, data entry, making appointments, and taking payments.
Position reports to the Shelter Manager.
Receptionist Tasks & Major Responsibilities
- Answers the phones and responds to inquiries of animal surrenders, adoptions, and shelter policies. Communicates with the Shelter Manager and other staff through a daily log.
- Greets the public in a respectable manner and assures they receive accurate information and friendly service. This will include interactions with potential adopters, pet surrenders, donors, fosters, and volunteers both over the phone and in-person
- Completes intake and adoption contracts. Organizes new animal files and adoption folders.
- Schedules appointments including spay/neuter, vaccines, and check-ups both at the vet and at the shelter. Communicates with foster or transporter about appointments.
- Data entry of each animal into Ishelters database and microchip registry. This includes descriptions, medicines, procedures, etc.
- Accepts and documents information from all donations and payments on a general ledger. Writes donation receipts as requested in person.
- Checks and answers voicemails and emails daily. Reviews adoption applications with the Shelter Manager.
- Assures copies of forms are available including adoption applications, adoption contracts, approved veterinarian list, foster questionnaire, and volunteer questionnaire.
- Notifies Shelter Manager of any needed supplies.
- May perform other tasks as deemed necessary by the Shelter Manager.
Qualification Requirements
To perform this job successfully, an individual must be able to perform each essential duty and task satisfactorily. The skills include ability to use a computer, being organized, multitasking, having a professional appearance and demeanor, and being a good verbal communicator including effective phone skills.
**In addition to being a receptionist, there will be an opportunity to pick up hours as an Animal Caretaker. **
Animal Caretaker Job Description
Being an animal caretaker requires working with both dogs and cats. You will be trained on how to clean and sanitize our cat colony rooms, isolation room, and dog kennels. You will also be trained on how to clean our outdoor dog yards and kennels. This job requires a lot of physical labor, constant moving, bending, lifting, and exercise both indoors and outdoors of the facility. Must be able to lift a minimum of 50 pounds. The afternoons typically consist of extra enrichment for the pets, self-managed organizational work to keep the shelter clean and maintained, and assistance with adoptions, surrenders, and animals in foster care.
This position requires, but is not limited to:
- Caring and cleaning for cats, kittens, dogs, and puppies of all ages and sizes
- Handling of cleaning solvents and chemicals while cleaning cat/kitten/kennel areas,
washing dishes & equipment, and doing laundry
- Being able to monitor for health/behavior issues and communicate findings with the Shelter Manager
- Providing routine medications as directed by the Shelter Manager
- Being able to self-manage to complete daily tasks
- Willingness to learn new skills and adapt to change
- Assisting the public with pet introductions, surrenders, and adoptions
- Maintaining a professional and courteous attitude
You must have a valid driver's license and provide 2 forms of identification. We will be in contact via email in response to your application.
Job Type: Part-time
Pay: $12.00 per hour
Expected hours: 10 – 20 per week
Benefits:
Schedule:
- Day shift
- Every weekend
- Holidays
Ability to Commute:
- Chattanooga, TN 37415 (Required)
Work Location: In person