Education and Experience:
-
High School Diploma or Equivalent (GED) required.
-
Some college education highly desired.
-
Bilingual in English and Spanish required.
-
1 year work experience in Hospital setting or fast pace private practice preferred.
-
1-2 years prior experience in clerical front office receptionist position.
-
Prior experience working in customer service oriented environment highly desired.
-
Experience with Electronic Health Records (EPIC) desired.
Required Skills and Abilities:
-
High level of initiative, attention to detail and the ability to follow-through on assignments independently to completion.
- Excellent communication skills and interpersonal skills required.
- Ability to communicate effectively in English and Spanish in person and over the phone.
- Ability to use a computer and have basic knowledge of Microsoft Office/Outlook software including; Excel, Word, and PowerPoint.
- Active listening and asking questions as appropriate to determine patients and visitor’s needs.
-
Excellent display of professionalism while communicating with patients and visitors.
- Ability to multitask in fast paced environment clinic setting.
-
Ability to train other staff members as needed.
- Ability to work in team environment setting.
-
Ability to complete tasks efficiently and correctly.
- Ability to provide patients and visitors with high level of customer service.
- Ability to prioritize assignments as needed, apply organizational skills and have high attention to detail when performing tasks.
-
Ability to use office equipment such as postal electronic mailing meter, faxing/scanning equipment.
- Ability to work evenings or weekend shifts as needed.
-
Excellent reliability and dependability.
Physical Requirements and Working Conditions:
-
Prolonged periods of sitting at a desk and working on a computer.
-
Use of mouse, keyboard and headset.
-
Moderate to loud noise and intermittent interruptions.
-
Must be able to lift up to 15 pounds at times.
Benefits:
Our benefits program is designed to protect your health, family and way of life. We offer a competitive Benefits Program that includes affordable health insurance and Health Reimbursement Accounts (HRA), Dental and Vision Insurance, Educational and Continuing Education Benefits, Student Loan Repayment and Loan Forgiveness, Retirement Plan, Group Life and AD&D Insurance, Short term and Long Term Disability benefits, Professional Fee Reimbursement, Mileage and Cell Phone Reimbursement, Scrubs Reimbursement, Loupes Reimbursement, Employee Assistance Programs, Paid Holidays, Personal Days of Celebration, Paid time off, and Extended Illness Benefits.
Covid-19 vaccination requirements:
All employees are required to be fully vaccinated for COVID-19, including "health-care" required boosters as a condition of employment, subject to limited exemptions. New employees are required to provide proof of being fully vaccinated for COVID-19 and boosted before the first day of employment. If you completed your primary series early boosters,but have not received the most recent booster,you will be required to get the most recent booster and mask until completed if hired.
MCC is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances.