Job Title: - Onboarding Specialist
Job Location: - Tempe, AZ, Salt Lake City, UT
Workplace type: Hybrid
Employment type: - 12+ Months Contract
Job Description: -
- Strong written and verbal communication skills with a passion for delivering world-class client experiences.
- To support an assigned portfolio of prospects, assist with general onboarding activities, implement tickets, set up deposits’ accounts, perform Admin IDV tasks
- Highly motivated self-starter with an impeccable work ethic and intense focus on delivering results and meeting established deadlines.
- Detailed-oriented with a keen eye for accuracy & quality of work.
- Ability to multi-task, handle high volumes via work queues and effectively manage time to meet service level agreements.
- Ability to learn and follow complex regulatory requirements, complex corporate structures, and complex procedures with accuracy.
- Resourceful in researching inquiries and providing solutions in complex scenarios.
- Must be comfortable handling challenging and complex conversations with clients in a highly professional manner.
- Professional, thorough, and organized, verbal and written communication, with emphasis one effective follow-up skills
- Prior experience working in a consultative client-facing role requiring client communication via telephone, video conference & email.
Job Type: Contract
Pay: $25.00 - $30.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person