StormWise Automotive Hail Repair was founded with a passion for creating a better customer experience while getting one’s hail damage repaired. Our success and ability to provide outstanding service for over 13 years is due to our most valuable resource…our employees! With all the hail damage Denver and the surrounding areas have experienced, StormWise is poised to continue its success for decades more to come. Do you want to work in a family environment where customer service is our passion? Join a Best-In-Class repair shop…Apply Today!
Responsibilities
- Work closely with the Accounting Manager
- Enter Accounts Payable with attention to detail
- Create Customer Invoices
- Call Insurance Companies to collect Accounts receivable
- Be a part of team who manages incoming calls, emails, and text messages
- Order office supplies or other shop needs as necessary
- Meet customers who walk in the shop or check in new customer vehicles for repair service
- Provide accurate, valid and complete information by using the right methods/tools and input this into our tracking system so internal operations flow smoothly
- Keep records of customer interactions in our CRM, ensure customer accounts are being processed, and file documents
- Follow communication procedures, guidelines and policies
- Set up new customers in our tracking system when new customers come in
- Assist management, estimators, and Sales Team with various clerical and shop duties as needed
- Flexible to fill in during vacation times
Skills
- Auto-related industry experience is preferred
- At least 2 Years of QuickBooks experience
- Ability to efficiently use Google Sheets, Google Calendars, and Gmail
- Track record of success in previous similar support roles
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Excellent communication and presentation skills. Professional appearance is a must
- Team Player
- Ability to multi-task, prioritize, and manage time effectively
- High school degree
Job Types: Full-time, Temporary
Pay: $23.00 - $24.00 per hour
Expected hours: 40 – 45 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Physical setting:
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- QuickBooks: 2 years (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: In person