Job Type: Full-Time
Job Location: Onsite – Waukee Office
Hours: Monday–Friday, 8am–5pm
Access Systems, a dynamic and fast-growing company, is actively hiring a Scheduling and Dispatch Coordinator. You ensure smooth IT hardware installations by helping design the schedule for our clients, dispatching jobs, and rearranging puzzle pieces for maximum efficiency—compensation up to $22/hour.
What You'll Be Doing:
- Communicate and coordinate with clients to schedule IT hardware installations and address onsite requests for IT related repairs.
- Collaborate with internal teams to prioritize upcoming installations and onsite requests, ensuring optimal technician availability.
- Maintain and provide up-to-date tracking information for upcoming projects.
- Support real-time scheduling updates.
- Follow-up and assist customers with post-installation feedback, invoicing inquiries, and any additional questions.
What We're Looking For:
- 2-3 years of customer service, administrative, or logistics experience.
- Someone with a natural sense of urgency who enjoys being someone others can depend on and see as having a "can do" attitude.
- Demonstrate organization and attention to detail while also being adaptable to schedule changes.
- Excellent verbal and written communication skills, including an eagerness to build relationships with customers.
Join Our Team and Enjoy:
- Full Benefits Package, including Medical, Dental, and Vision Insurance
- Matching 401(k) Retirement Savings Plan
- Continuous Training Opportunities and Career Advancement
- Company Events, Team Events, Holiday Banquets, and Incentive Trips
- Position located in our state-of-the-art Campus in Waukee that includes an onsite gym, employee lounge, and much more!
At Access, we prioritize what matters most to your career: stability, a fast-paced environment, constant learning, and a driven team focused on success. As a consistent Top Workplace with an employee-centric culture, we genuinely care about our people and provide transparent leadership with a growth-oriented vision. Join our Midwest-based company, founded in 1986, which has evolved into one of the largest independent technology dealers, offering the resources and rewards of a larger organization while maintaining the close-knit feel of a smaller company. Our culture fosters a perfect blend of ambition and playfulness, empowering our team members to achieve personal and professional growth while enjoying the journey. With competitive salaries, comprehensive benefits, a matching 401K retirement savings plan, continuous training opportunities, and clear paths for career advancement, Access Systems is the right fit for your career aspirations.