About us
Coma Salon is a small business in Houston, TX. We provide luxury hair services in a relaxing environment to refresh your mind.
Our team is seeking two qualified individuals to fill the position of Salon Concierge. This position plays a vital role in ensuring the smooth operation of our salon. As Salon Concierge, you will be responsible for managing appointments, providing personalized assistance to clients, and maintaining a luxurious and welcoming environment. If you are a highly organized professional with excellent communication skills, and a passion for the beauty industry, we encourage you to apply. Please visit our instagram @coma.salon to see our vibe and what the space looks like!
Responsibilities:
- Greet guests and visitors with a warm and welcoming demeanor
- Provide information about the salon, amenities, and local attractions
- Assist guests with check-in and check-out processes
- Handle guest inquiries, requests, and complaints in a timely and professional manner
- Maintain a clean and organized lobby area
- Manage incoming calls and direct them to the appropriate department or individual
- Process cash transactions accurately using a cash register or POS system
- Assist with administrative tasks such as filing, data entry, and scheduling appointments
- Collaborate with other team members to ensure smooth operations
- Perform opening and closing duties
- Keeping the salon tidy throughout the day
- Managing laundry in a timely manner
-Sweeping & mopping nightly
Skills:
- Excellent verbal and written communication skills in English
- Strong sales skills to promote facility amenities and services
- Exceptional customer service abilities with a focus on guest satisfaction
- Proficient in phone etiquette and handling multiple phone lines
- Experience with cash handling and operating a cash register or POS system
- Bilingual proficiency in Spanish is a plus
- Strong organizational skills to manage multiple tasks efficiently
Job Type: Part-time
Pay: From $16.00 per hour
Expected hours: 15 – 30 per week
Benefits:
Schedule:
Application Question(s):
- This position thrives in a dynamic environment where attention to detail is paramount. We believe in making the most of each guest's experience, and you'll play a key role in delivering exceptional service. We're a team that pushes each other to grow, and you'll receive constructive feedback to refine your skills and discover even better ways to serve our guests. Would you consider yourself patient enough to navigate the level on how we expect our guests to be treated? As well as thinking of new ways we can always improve that?
- There are two shifts available. Please leave a comment under which you are interested in. Option 1: Tuesday through Friday 1pm-4pm and Saturday's from 11am-3pm. The next shift is in the next question.
- We are looking for people who exert confidence and move with meaning. Someone who we can depend on to run the salon smoothly- providing the calm in the storm. Controlling the room with confidence and knowing how to help out before things get stressful. Would you say this sounds like you?
- This is the next shift. Please choose only option 1 or 2. Option 2: Tuesday through Friday 3pm-9pm and Saturday's from 2pm-7pm
For this shift there are some days that we close early based on what the schedule looks like.
Work Location: In person