Position Overview
Under limited supervision, this position will provide technical and functional expertise in ServiceNow GRC and IRM. The position monitors, evaluates, and makes recommendations regarding the security, privacy, and integrity of the global systems, to provide assurances that systems and data are properly safeguarded for security and privacy purposes, utilizing a strong understanding of GRC foundations/best practices/principles for Policy Compliance, Risk, Advance Risk, Audit
Responsibilities
- Work with functional and technical requirements to design and implement work within modules.
- Support and maintain ongoing processes, for Policy/Compliance, Risk Audit for scope, product, and operational changes/maintenance.
- Support, validate requirements to developers and deployment including user acceptance testing and agile testing- assuring alignment between stories and stakeholders and take processes into features/requirements for implementations.
- Understands dependencies and ServiceNow architectural requirements.
- Collaborate with compliance, security and privacy professionals on projects related to compliance with global data protection and privacy laws.
- Develops and administers privacy training and awareness campaigns for various groups within the company. Provide process improvement recommendations to mitigate risk, meet business obligations, and regulatory requirements.
- Facilitates incoming audits and assessments, coordinating discussions with appropriate owners and business stakeholders, and follows up on any remediation activities identified to meet associated due dates to ensure timely completion.
- Participates in the development of policies, standards, controls, procedures, and security and privacy audits and assessments.
- The scope of routine activities and tasks in this role will be in support of one or more functional areas, the department or division.
- Performs other duties as assigned
Requirements
EDUCATION:
Required:
Bachelor’s degree or equivalent experience
Preferred:
Master's degree or professional industry certification
EXPERIENCE:
Required:
- 4+ years' relevant experience in IT security, privacy, audit, controls and regulatory compliance, or related experience.
- Deep understanding of ServiceNow platform and its capabilities, dependencies with proficiency in ServiceNow administration and development and architectural requirements.
- ServiceNow GRC framework and process administration (Privacy Management a plus)
- General knowledge of business and technology operations; ability to work well within a team setting and maintain a high level of confidentiality
- Intermediate knowledge of global standards and regulations regarding security, privacy, and fraud.
- Demonstrated ability to learn and stay current on data privacy, data security, and fraud threats and vulnerabilities.
- Intermediate organizational, planning and task management skills with high attention to detail; ability to adjust to changing priorities and work under tight timelines
- Intermediate level of investigative, analytical and problem-solving skills; ability to set goals, communicate expected outcomes and liase with individuals across a variety of functions and levels
- Excellent customer service skills; ability to balance multiple priorities, deadlines and deliverables while maintaining a positive attitude
- Intermediate oral and written communication skills; ability to convey information in a clear and concise manner and provide regular proactive updates to team members, key stakeholders, and mid level management
- Quick to adapt to new methods; ability to be flexible when needed, take initiative and demonstrate accountability
Preferred:
- Insurance/Reinsurance industry experience or certifications
- Information security, privacy, compliance, risk or audit professional certifications, such as: SSCP, CIPP, CISA and Security+
- Intermediate understanding of domestic and global security & privacy regulations
Company Overview
RGA:
Discover Reinsurance - https://www.rgare.com/our-company/about-rga
Our history, purpose, partnership, reinsurance, RGA Central (client portal), industry recognition, and risk assessment.
Discover Your Purpose - https://www.rgare.com/careers/careers-overview
Join a community of people driven by the same purpose: to make financial protection accessible to all. What we do, work life worldwide, culture and purpose, diversity, equity and inclusion, career development, benefits, and balance, and becoming a candidate.
Discover RGA - https://www.rgare.com/
Reinsurance Group of America – Making financial protection accessible to all, solutions for every situation, RGA Knowledge Center, global insight locally delivered, our responsibility at RGA, newsroom, and policy and governance.
The general pay range for this position is $84,860 - $128,110 per year. Base pay varies depending on job-related knowledge, skills, experience, and market location. In addition, RGA provides an annual bonus plan that includes all roles, and some positions are eligible for participation in our long-term equity incentive plan. RGA maintains a full range of health, retirement, and other employee benefits.
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Job Reference: US08975