About us
We are professional, agile and professional.
Our work environment includes:
- Modern office setting
- Food provided
- Modern office setting
- Work-from-home days
- Growth opportunities
Job Summary:
We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients.
Responsibilities:
- Answer incoming customer calls and assist with inquiries or issues
- Provide information about products and services
- Process orders, returns, and exchanges
- Resolve customer complaints in a professional manner
- Upsell products or services to customers when appropriate
- Conduct outbound calls for follow-ups or sales campaigns
- Perform data entry tasks accurately and efficiently
Qualifications:
- Excellent phone etiquette and communication skills
- Strong customer service orientation
- Proficiency in English.
- Sales experience or ability to upsell products/services
- Familiarity with outbound calling practices
- Efficient data entry skills
Join our team and enjoy competitive pay, opportunities for career growth, and a supportive work environment. If you meet the qualifications above and are passionate about delivering top-notch customer service, we would love to hear from you!
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
- Flexible schedule
- Paid time off
Experience level:
Shift:
Weekly day range:
- Monday to Friday
- No weekends
Work setting:
Ability to Commute:
- Franklin, TN 37064 (Preferred)
Ability to Relocate:
- Franklin, TN 37064: Relocate before starting work (Preferred)
Work Location: Hybrid remote in Franklin, TN 37064