Job Summary:
If job security, excellent benefits, and career advancement with the fastest growing company in Central Ohio are what you're looking for, Apex Pros is the company for you. We pride ourselves on being a great place to work, providing excellent pay, flexible work schedules and top benefits.
* Hiring immediately. We are growing and have an excellent opportunity for Outbound Customer Service for our ever growing Call Center team
We are seeking a dynamic Outbound Customer Service Representative to join our team. The ideal candidate will possess excellent communication skills and a passion for providing exceptional customer service.
Duties:
- Conduct outbound calls to customers to provide information and assistance
- Analyze customer needs and recommend products or services
- Maintain a high level of professionalism and phone etiquette at all times
- Utilize sales techniques to promote services
- Assist customers in Speakers are Plus , or other languages if multilingual
Requirements:
- Strong verbal and written communication skills in English; is a plus
- Previous experience in outbound calling or customer service is preferred
- Ability to analyze customer needs and tailor solutions accordingly
- Excellent phone etiquette and interpersonal skills
- proficiency is advantageous for this role
- Prior experience in sales or customer service is beneficial
Join our team and enjoy competitive pay, professional development opportunities, and a supportive work environment. If you meet the requirements and are passionate about delivering top-notch customer service, we want to hear from you!
Benefits:
- Bonus opportunities for outstanding performance, service, and efficiency
- Medical and Dental, Vision Insurance after 60 days
- 401k opportunity after a year.
General Work Schedule: Monday - Friday but we do have a weekend rotation so some weekend work will be required.
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- On-the-job training
- Referral program
- Vision insurance
Experience level:
Shift:
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
- Call center
- In-person
- Office
Ability to Commute:
- Dublin, OH 43017 (Preferred)
Ability to Relocate:
- Dublin, OH 43017: Relocate before starting work (Required)
Work Location: In person