The General Manager is responsible for the day to day operations of the hotel. The General Manager needs to have the ability to hire, train, and motivate a qualified staff. This individual will provide the training and education to the staff that will aid the hotel in reaching and exceeding the sales goals set forth by the marketing plan while providing current guest and potential customers with legendary customer service. The General Manager will need to ensure that staff follow and understand company policies and procedures. Management needs to help keep open forms of communication between the Front Desk, Housekeeping, F & B and Maintenance, while overseeing the production of each department. Must be the type of individual who is a self-starter, extremely detail oriented, organized and requires little or no direction in order to complete daily tasks. This individual must be able to work well in a Team atmosphere or alone based on the task at hand.
Education:
Absent extraordinary prior on-the-job experience, the General Manager position requires a High
School diploma and preferably a minimum of a two year degree, with preference toward a four year
business or liberal arts degree.
Requires an occupationally-significant combination of vocational education, apprentice training, on-the-job training, and essential experience in less responsible hotel skill level and management positions.
A Certified Hospitality Administrator (CHA) or Certified Rooms Division Executive (CRDE) designation is encouraged
Experience:
Minimum 5 years Hotel experience Minimum 3 years Management experience
Minimum 1-2 years Sales and Marketing Experience
Physical:
Requires finger dexterity, grasping, writing, standing, sitting, walking, repetitive motions, hearing, visual acuity, and may on occasion have to lift and carry up to 40 pounds, do laundry, work in housekeeping, and maintenance.
Ability to speak effectively in English before groups such as customers or employees.
COMPUTER SKILLS: General Managers must have sufficient computer skills that will allow them to be able to use, in a proficient manner, all Company-issued software programs implemented at the hotel, including but not limited to the following:
Microsoft Word Microsoft Excel
Yield Management Systems programs
Property Management System (PMS) programs
Daily Revenue System (DRS) programs – M3 Accounting Systems
Central Reservation System programs
Payroll programs
Company-issued internet browser programs Company-issued electronic mail programs
SUPERVISORY RESPONSIBILITIES:
Typically, directly supervises 7 to 15 employees at the hotel, including all department heads. Indirectly supervises all hotel personnel.
Responsibilities include recruiting, interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Night shift
- Weekends as needed
Application Question(s):
- Are you Self-starter with detailed organizing with Follow ups?
Experience:
- Hotel management: 5 years (Required)
Ability to Relocate:
- Atlanta, GA 30309: Relocate before starting work (Required)
Work Location: In person