The Account Executive is responsible for promoting and selling Alert Alarm Hawaii Security services and technology within an assigned territory, leveraging relationships, closing new business for Alert Alarm Hawaii and ensuring customer retention. The Account Executive is responsible for securing profitable sales and upgrades to new and existing Residential and Commercial customers while maximizing customer satisfaction and retention by initiating post installation follow-ups. This rep will also have a commanding knowledge of our product line, as well as that of our services.
Duties and Responsibilities:
- Adhere to current Alert Alarm Hawaii policies, procedures, products, programs and services.
- Create new market share by selling Electronic Security Products and Services to new local residential and commercial customers.
- Sell additional products and services to existing accounts that continue to present new sales opportunities. Sell add-ons, amend, and convert existing customer systems to meet the customers' expectations.
- Renew existing customer agreements.
- Identify prospects utilizing creative lead-generating techniques and maintain productive working relationships with existing customers.
- Independently establish call plans and customer follow-up strategies and tactics, and consistently apply time and territory management techniques.
- Follow up with prospects.
- Maintain an in-depth knowledge of complete line of products/services and customers' issues and needs through in-house training and reading/research.
- Obtain referrals and work with Centers of Influence.
- Process work order and complete all paperwork in accordance with approved and standardized procedures.
- Conduct post installation follow-up by contacting customer, ensuring commitments were met and affirming customer satisfaction once the customer has been in service
Education:
- College degree preferred.
- High school degree or equivalent required.
Experience:
- Minimum of 1 year experience as a successful residential or commercial sales representative demonstrated by the consistent ability to meet and exceed quota.
Skills:
- Excellent oral, written and presentation skills with the ability to present to senior level executives.
- Drive for Results• Business Acumen
- Functional/Technical Skills
Other:
- Valid drivers' license with clean driving record
- Ability to work a fulltime schedule
- Available for local travel, which may include nights and weekends to accommodate customer's schedule
Alert Alarm Hawaii offers a highly competitive compensation and benefits plan including medical, dental, prescription coverage, paid life insurance, matching 401(k) and ongoing training.
Job Type: Full-time
Pay: $36,000.00 - $150,000.00 per year
Schedule:
Work Location:
Paid Training:
Management:
This Company Describes Its Culture as:
- Detail-oriented -- quality and precision-focused
Company's website:
Company's Facebook page:
Benefit Conditions:
- Only full-time employees eligible
Work Remotely:
Work Location: Multiple locations