Come join our fun and fantastic team!
The Dance House Napa Valley is looking for a candidate who loves children, is highly motivated, and thrives in an upbeat environment.
- Approximately 20-30 hours per week
- Monday to Friday 1:30-5:30/6:30
- Saturdays as needed 9-12:30pm
- Select Events both at studio and or in town
The front desk is the first point of contact for our customers. We are seeking a dedicated and enthusiastic Administrative Assistant to join our vibrant dance studio. If you love working with children and thrive in a dynamic environment, we would love to hear from you! Your attitude, and the way you handle each customer is very important and you must always present yourself in a friendly, professional manner. In this role, you will work closely with the owner.
Responsibilities include, but not limited to:
- Greet and get to know customers
- Interaction and follow up on phone/e-mail inquiries in a timely manner
- Manage dance studio operations through custom software (registration, attendance, etc.)
- Assist toddlers to the restroom
- Manage the front desk: greet students, assist clients
- Maintain studio cleanliness: restock restrooms, vacuum studios and lobby, discard trash/recycling
- Answer emails, follow up on inquiries, and sort correspondence
- Confirm teacher schedules, arrange substitutes, and submit hours to the bookkeeper
- Respond effectively to member questions, concerns, and requests, escalating to management when necessary
- Immediately report or escalate any unsafe conditions or emergency situations to management
Requirements:
- Excellent customer service skills with both parents and students
- Strong communication skills via email and phone
- Strong organizational and multitasking abilities
- Proficient computer skills (database management, Google documents, etc.)
- Ability to maintain a professional disposition at all times
- CPR Certification is a plus
- Excellent time and task management
- Administrative and organizational skills
- Basic math skills to calculate tuition and costs
- Computer and Internet savvy
- Spanish Bilingual is a plus but not required.
Join us in creating a positive and inspiring environment for our dance families! Apply today and become an essential part of our dance community.
Job Type: Part-time
Pay: $20.00 - $22.00 per hour
Expected hours: 20 – 30 per week
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person