Overview:
Bell Insurance, an Alera Group LLC, is looking to add a Receptionist to our team!
Are you looking to be part of a company where you have exciting opportunities to learn, grow and make a positive impact? Join a team where each employee is empowered to listen generously, speak straight, collaborate, and build each other up through mutual accountability and shared success.
If that is what you’re looking for, this is your chance to be part of an amazing organization!
The Receptionist's primary responsibilities are to receive visitors; ascertain their needs and direct them accordingly, operate a telephone console to relay incoming and outgoing calls, receive, sort, and promptly distribute mail, and perform miscellaneous communication and clerical duties.
Responsibilities:
- Greets visitors, determines their needs, checks appointments, and directs them to the proper personnel.
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Receives incoming telephone calls and refers calls to the proper personnel.
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Answers questions and gives information directly to the person or on the telephone, based on knowledge of the agency.
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Takes messages for agency personnel, as needed. Pages authorized personnel over the intercom system.
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Unlock and lock front doors upon arrival and departure.
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Retrieve voicemail messages and faxes then forward to proper personnel.
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Open, sort, date-stamp, and distribute mail to proper personnel.
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Prepare and mail all certificates and renewals as requested.
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Maintains cleanliness of reception area and conference room areas.
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Performs miscellaneous typing and other clerical duties, as requested.
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Follow all agency systems, procedures, and regulations.
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Perform special projects at management’s request.
Qualifications:
- Professional appearance, courteous, and friendly.
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Previous customer service experience.
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Previous experience with multi-line phone systems is a plus.
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Good computer skills with experience in MS Word and Excel.
Equal Opportunity Employment:
We offer comprehensive benefits to employees, including medical, dental, STD, LTD and life insurance, 401k, paid time off and much more.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
If you're a California resident, please read the California Consumer Privacy Act prior to applying.
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