Operations Manager Job Description
Position Summary
We are a family-run business seeking to expand our management team. We welcome innovative ideas to help us grow and operate more efficiently. The Operations Manager will be highly organized and provide essential support and training to field staff. The candidate will serve as a point of reference for colleagues and clients, ensuring optimized scheduling and production.
Key Responsibilities
- Manage Field Operations: Oversee all field operations while fostering a positive, professional culture and team environment.
- Scheduling: Coordinate daily jobs for all crews using our CRM system.
- SOPs and Best Practices: Update company Standard Operating Procedures (SOPs), develop production rates for services, and implement best landscape practices and training.
- Site Visits: Regularly visit job sites to observe workflows, provide insights, and ensure quality work. Develop and recommend improved work methods.
- Project Management: Ensure jobs are completed on schedule and within budget.
- Resource Coordination: Optimize the use and allocation of labor, equipment, and materials.
- Production Review: Conduct daily reviews of the previous day's production tasks.
- Strategic Planning: Assist in developing the company budget, strategic goals, strategic plan, and new business development initiatives.
- Business Development: Identify and pursue new business and market opportunities.
- Leadership: Lead and mentor team members with respect, integrity, and accountability.
Skills and Experience
- Leadership: Demonstrate mature leadership skills and the ability to oversee a team with minimal supervision.
- Technology: Proficient use of computers with Microsoft office suite, CRMs, and other new technologies including ai programs.
- Industry Experience: Minimum of 3 years of experience in commercial landscape maintenance with horticultural knowledge. Experience with hardscape, retaining walls, pavers, irrigation, lighting, and snow removal is essential. Design experience is a plus.
- Sales Experience: Proven experience in commercial landscape sales.
- Time Management: Strong time management skills for both personal and team tasks.
- Business Acumen: Ability to understand and build business systems, create value for clients, and contribute to the company’s wealth. Effective delegation and maintenance of a positive company culture.
- Language Skills: Proficiency in English and Spanish.
Physical Requirements
- Ability to work outdoors in all weather conditions.
- Ability to lift up to 50 lbs.
- Ability to work in noisy environments.
We look forward to welcoming a dedicated and dynamic individual to our team who will help us continue to grow and thrive.
$60-80k
Job Type: Full-time
Pay: $60,000.00 - $80,000.00 per year
Benefits:
- Health insurance
- Paid time off
- Retirement plan
Schedule:
- Monday to Friday
- Weekends as needed
Experience:
- Commercial Landscape Maintenance: 3 years (Required)
Ability to Commute:
- Saint Charles, MO 63304 (Required)
Ability to Relocate:
- Saint Charles, MO 63304: Relocate before starting work (Required)
Work Location: In person