Don't miss a chance to work with one of the most highly-rated European Automotive Repair and Performance Facilities in New England!
Zaks Auto is seeking a Service Advisor to join our growing team at our state-of-the-art facility in Hudson, NH. We are a repair and performance facility specializing in European vehicles including but not limited to: Volkswagen, Audi, Porsche, BMW, and Mercedes Benz. We are full service offering factory scheduled maintenance, minor and major repair, tires and alignments, and even detailing and XPEL Paint Protection film. In addition to general service we are an APR and DINAN dealer and also offer many other aftermarket performance brands to our customers.
Our advisors are challenged every day to meet the needs of our clientele looking for top-notch repairs and performance upgrades.
Job Duties Include:
- Advising customers on repair and maintenance needs based off technician recommendations and manufacturer's service schedules.
- Building complex and detailed repair orders and estimates.
- Providing customers with aftermarket solutions for performance and visual enhancement.
- Sourcing and ordering parts from a variety of vendors to provide the most appropriate solutions for repairs and enhancements.
- Maintaining a consistent line of communication with customers on the condition, status of repairs, and completion of vehicles.
- Answering phone calls and emails in a timely manner.
- Providing a clean, relaxing, and professional environment for customers to feel comfortable in.
Job Requirements:
- Desire to provide the best service possible to customers.
- Good attitude and willingness to learn.
- Experience in the automotive industry.
- Ability to work from 7:30am to 5:00pm Monday through Friday.
- Special consideration will be given to applicants with degrees or certificates in Automotive Technology, passion for European vehicles, or Service Advisor experience.
Salary:
- Our pay structure is based off commission of sales which provides earnings based on your efforts and ability to makes sales.
- Applicants with no Service Adviser experience may be offered an entry-level hourly wage during training and will be reviewed after 90 days.
Benefits:
- We offer 50% paid health benefits after 30 days.
- Dental and vision benefits paid for by the employee.
- 401K retirement plan with matching program.
- Vacation and sick pay (following our accrual policy).
Job Type: Full-time
Pay: $75,000.00 - $130,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Day range:
Shift:
- 10 hour shift
- 8 hour shift
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 5 years (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: In person