One of the top Insurance Agency’s in the Denver metro area and in the region is looking for a customer service agent. We would love it if you had some good experience. However, we will train if you have the right attitude and are a quick learner. The right candidate will have a focus on integrity and reliability, we strive to exceed expectations and build long-lasting relationships with our customers.
As a Customer Service Agent, you will be the first point of contact for our clients, providing assistance with policy inquiries, claims processing, and general support. Your primary goal will be to ensure customer satisfaction by delivering prompt and accurate service in a friendly and professional manner.
Responsibilities:
- Respond to customer inquiries via phone, email, and in-person.
- Assist clients with policy changes, renewals, coverage and pricing questions.
- Process insurance claims and provide guidance throughout the claims process.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with other team members to resolve customer issues efficiently.
- Identify opportunities to upsell or cross-sell additional products or services.
Requirements:
- Excellent communication and interpersonal skills
- Strong attention to detail and accuracy
- Ability to multitask and prioritize in a fast-paced environment.
- Proficiency in computer applications.
- Willingness to obtain license
Benefits:
Earn $45,000 to $50,000 first year.
· Once you pass the three-month mark- 7 paid personal or sicks days total for the remainder of your first year.
After 1 full year of employment- You’ll receive 15 paid personal or sick days.
After 5 years of employment- you’ll receive 20 paid days
After 1 full year of employment- you get your Birthday off.
7 National holiday’s off.
Free Telehealth.
You’ll have access to 24/7 doctors who can prescribe prescriptions.
Telehealth comes with unlimited therapy each month
Please submit your resume and cover letter detailing your relevant experience and why you would be a great fit for our team. We look forward to hearing from you!
Job Type: Full-time
Pay: $45,000.00 - $50,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Professional development assistance
- Vision insurance
Experience level:
Shift:
Weekly day range:
Work setting:
Ability to Relocate:
- Denver, CO 80246: Relocate before starting work (Required)
Work Location: In person