Rope Crew Team Member
Overview
The Rope Crew Team Member fulfills online rope orders to help customers get the right rope for their next project. This is a full-time position, Monday - Friday, ~ 7:30 a.m. to 4:00 p.m. at our new warehouse just off I-96 Exit 64. Pay starts at $15 / hour and increases as you ‘learn the ropes’. Most team members are able to earn $25 / hour within their first year. On-the-job training provided, and there are lots of opportunities for growth!
Responsibilities
The Rope Crew fulfills each order to customer specifications by:
- Pulling rope from a large spool
- Using a rope counter and other hand-tools to precisely measure the correct length of rope
- Taping the end of the rope so it doesn’t fray
- Using a hot cutter or other hand-tools to cut the rope to the exact length
- Learning how to create custom finishing ends for rope
- Using a hand-operated machine to coil rope for compact storage and shipping
- Tying twine around each coil of rope to hold it together for stocking and shipping
- Using shipping software to determine best carrier for shipping to meet delivery expectations
- Creating shipping labels and packaging / palletizing rope for shipping
The Rope Crew provides excellent customer service by:
- Paying attention to packing slip details to ensure all rope and rope products are exact
- Working speed and accuracy to ensure all orders placed by 3 p.m. are shipped the same day
The Rope Crew supports an efficient team environment by:
- Pre-making stock of commonly ordered ropes
- Keeping inventory put away and workspace clean and organized
- Using a pallet jack and forklift to move and retrieve inventory (Required training and certification provided)
- Taking initiative to pitch in wherever needed to keep operations running smoothly and customers satisfied
Schedule
Full-Time, 40 hours per week.
- Monday 7:30 - 4:30 p.m.
- Tu - Th 7:30 - 4 p.m.
- Friday 7:30 - 3:30 p.m.
Compensation
Our pay structure begins at $15 / hour and is built to provide incremental pay increases as team members demonstrate mastery of new skills and become faster at fulfilling orders. We have a rubric that shows this in greater detail but the short version is . . .
- Pay range: $15 - 35 / hour
- Orientation (4 days onsite, $15 / hour)
- Starting wage determined by performance rubric at the end of orientation
- Wage increases earned as skills and productivity increase, as determined by the rubric, as often as every 2 weeks
Benefits
Upon hire . . .
- Weekly team lunch
- Paid time off
- College savings plan
- Paid holidays (after passing orientation)
After 90 days . . .
- $25 Wellness Stipend or discounted YMCA membership
- 401(k) with company match
- Health insurance with health savings account
Extras . . .
- Work with good people
- Workout while you work
- Lots of variety
- Opportunities for growth
- Weekly 1:1 with leadership
- Done early on Fridays
- Overtime available
- Open to modified schedule
Qualifications
- At least 17 years old and earned (or soon earning) high school diploma / equivalent
- Be drug-free
- Strong hands and arms and able to safely lift 75+ pounds and work while on your feet all day
- Possess high-degree of physical coordination and precision in work
- Have a growth mindset: driven to improve results and bent toward taking action to solve problems
- Demonstrated track-record of high integrity and work-ethic
- Thrive in fast-paced work environment that requires in-the-moment adaptability
- Demonstrate core values: Do the right thing. Be a champion.
- Demonstrate core culture traits: Effort, Care, Coachability, Personal Responsibility, and Precision
- Pass background check, reference check, and orientation
- Preferred: Demonstrated ability to make a positive contribution, and/or leadership, to a team
Job Type: Full-time
Pay: $15.00 - $35.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) 6% Match
- 401(k) matching
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- On-the-job training
- Opportunities for advancement
- Paid time off
Payment frequency:
Schedule:
- Day shift
- Monday to Friday
- No weekends
Application Question(s):
- Are you willing to undergo a background check, in accordance with local law/regulations?
- Are you willing to take a drug test, in accordance with local law/regulations?
- Are you comfortable commuting to this job's location in Saranac, Michigan?
Language:
Ability to Relocate:
- Saranac, MI: Relocate before starting work (Required)
Work Location: In person