Summary
We welcome and appreciate your interest in employment with the City of Corpus Christi. We are an equal opportunity employer; no information obtained during the recruitment or selection process is intended for any discriminatory purposes.
Pay
This position is an exempt position at pay grade 316.
Attendance
Non-rotating 40-hour work week, Monday - Friday, 8:00 am - 5:00 pm; must be available to work additional hours as needed.
Who May Apply?
All persons legally authorized to work in the United States
Overview
The Director of Communications is responsible for establishing and executing a coordinated and comprehensive communications strategy to provide significant and timely information to the Corpus Christi community. Assumes full management responsibility for department activities, including marketing, public information, engagement, multimedia, and the 311-call center. Recommends and administers policies and procedures related to these areas of responsibility.
Responsibilities
- Manages the development and implementation of department goals, objectives, policies, and priorities and builds a solid and cohesive team
- Assess and monitor workload for staff members
- Monitors the efficiency and effectiveness of service delivery methods and procedures
- Reviews and evaluates methods and procedures and identifies opportunities for improvement and directs the implementation of changes
- Creates public and internal communications strategies
- Produces, edits, and disseminates compelling written, graphic, and multimedia materials, including press releases, newsletters, email blasts, and videos
- Conceptualize and execute strategic messaging and promotions of programs, projects, and initiatives
- Monitors analytics to ensure desired City goals are met
- Communicates during crises and emergencies
- Manages professional strategies through a variety of marketing and media platforms to increase public awareness and promote City Departments and their initiatives to print, video, website and social media
- Increases community engagement through communication, marketing, and branding
- Fosters relationships with media, community, parents, and staff members
- Manages relationships with local and national media outlets and reporters
- Directs communications with directors and executive staff to ensure priorities and City communications goals are being met
- Coordinates and prepares for press conferences and other events
- Engages with residents to transform them from passive listeners to active participants
- Directs the development and administration of the department budget
- Directs the preparation and implementation of budget adjustments as necessary
- Establishes goals and key performance indicators for the 311-call center division
- Resolves complex escalated customer complaints
- Ensures relevant and accurate information is disseminated to the community
- Performs other related duties and fulfills responsibilities as required.
Qualifications
- Requires a Bachelor’s degree (BA/BS)
- Minimum of ten (10) years of experience
- A valid driver's license is required; successful out-of-state candidates must be able to obtain a valid Texas driver's license within 90 days of hire
Other Information:
Benefits
The City offers an excellent benefit package that includes:
- Texas Municipal Retirement System – TMRS is a required retirement plan for all full-time employees. Each employee automatically contributes 7% of their total compensation. The City will match employee contributions 2 to 1 during retirement.
- Medical/dental/vision/life coverage for employees and their eligible dependents.
- Vacation – 88+ hours per year
- Personal leave – 40 hours per year
- Sick leave – 96 hours per year
- Voluntary 457b deferred compensation plan
- Ten (10) Holidays
- Flexible Spending Account
- City Employee Health & Wellness Clinic & City Employee Fitness Center
- Learning & Development Academy
- Tuition Reimbursement Programs
- Employee Recognition Programs
Basis of Rating
Applications will be reviewed as they are received. A recruitment consultant will evaluate all applications against the posted qualifications and may request additional information and the city may also conduct additional skill assessment tests, in addition to the panel interview.
Closing Statement
- Selected applicants must be able to pass a background investigation and a pre-employment drug test.
- Any position that lists a minimum qualification for education level and/or license/certification will require the applicant to provide proof of documentation if selected for hire into the position with the City of Corpus Christi.
- In the event of an emergency, employees are required to work to provide for the safety and well-being of the public, including the delivery and restoration of vital services.