Our purpose is to bring the joy of parenthood through innovative science, but it’s difficult to summarize Ovation® Fertility in just one sentence. Yes, we’re a nationwide network of IVF and genetics laboratories that have been using collaborative medicine to make parenthood possible since 2016. We’re also a renowned provider of Fertility Storage Solutions, donor eggs, genetic testing and gestational surrogacy services. However, that’s not all. Ovation Fertility is also a great place to work and grow.
We’re in the business of creating families. Every day, we help patients overcome the complex causes of infertility to have the families they have always dreamed of. We’ve also created a different type of family: a workplace family. Together, our team members work hard to help patients become parents while helping each other grow to reach their full potential.
The Intended Parent Specialist guides parents through the entire surrogacy process, including medical and psychological evaluations, surrogate selection, financial obligations and surrogate pregnancy. Supports the organization’s efforts to promote a culture of equity, fairness, respect and inclusion. The schedule is Monday -Friday 8am -5pm. This is a fully remote position.
How You'll Contribute:
- Promote CSP’s efforts to recruit, screen and on-board potential Intended Parents
- Organize, manage and attend promotional events to recruit potential Intended Parents
- Contact and market CSP services to medical professionals to promote intended parent referrals
- Discuss surrogacy journey with intended parents, including matching process, financial obligations and expectations
- Organize professional team to support intended parents’ surrogacy journey, including legal, accounting and medical
- Serve as a resource for intended parents to answer questions and guide their decision process
- Facilitate completion of CSP retainer agreement and intended parent execution
- Coordinate with Counselor to organize meetings between potential surrogates, intended parents and counselor
- Coordinate completion of intended parent/surrogate contract
- Insure Trust Department personnel are fully informed of new intended parent contracts and surrogate relationships
- Serve as liaison with medical professionals on case
- Serve as liaison with egg donor agency, if any, and when asked assist intended parents in finalizing their selection of egg donor
- Other duties and projects as assigned
What You'll Bring
- High School Diploma required; College degree preferred
- 2-3 years previous experience in surrogate case management, infertility or donated reproductive materials, or related position preferred
- Excellent interpersonal communication skills and ability to build and facilitate good working relationships with staff at all levels of organization and with customers
- Demonstrated ability exercising sound judgment and discretion when handling sensitive and confidential information.
- Excellent organizational skills
- Ability to work independently, under pressure and within deadlines
- Exceptional written and verbal communication skills and attention to detail.
- Ability to work as part of a team
- Good research skills
- Tech Savvy
- Flexibility and willingness to learn at all times
- Excellent multi-tasking abilities
- Proficient use of Microsoft Office products including Word, Excel and Outlook.
What We Offer:
- Competitive pay + bonus
- Comprehensive training
- PTO
- Medical, dental, vision and 401(k) matching
- Life and disability insurance
- Tuition reimbursement
- Parental Leave
- Fertility Benefits
- Research opportunities
- Ability to make an impact in the communities we serve