As a member of the Community Care Partners’ Information Technology Department, the Senior Systems Administrator is responsible for providing day-to-day operational guidance and mentoring for a group of technology professionals. They are responsible for the development, maintenance, reliability, availability, and security of all corporate computing infrastructure and end-user computing. They will have the right mix of hands-on experience, strong interpersonal, leadership, and technical skills. The Senior Systems Administrator will be responsible for the performance that promotes excellent customer service, overall service excellence, and IT maturity. Supports and adheres to the Community Care Partners Code of Ethics, Business Standards, and Shared Values.
Essential Functions and Responsibilities:
- Key role in the planning and deployment of a full-scale Azure infrastructure, reducing our physical computing footprint.
- Serves as a subject matter expert while developing and maintaining a deep understanding of Microsoft 365 productivity tools as well as other emerging technology third-party products.
- Analyze systems to protect data from unauthorized users and monitors compliance with the organization's information security policies and procedures.
- Utilizes automated vulnerability scanning tools.
- Identify and mitigate risks throughout project lifecycle. Participate in security control reviews and provide improvement guidance.
- Monitor organization's networks for security breaches and investigate when one occurs then recommend / implement strategies.
- Assists in security audits and provides security support for application and infrastructure-related projects.
- Assess required changes to regulatory requirements and standards to determine the impact on internal IT policies, controls, and processes; makes recommendations for associated changes to IT policies, controls, and procedures and validate the implementation.
- Validates firewalls, rules, vulnerability scanning tools, and methods.
- Administer a "Mid-sized Computing Infrastructure," running Microsoft Operating Systems in a Microsoft Active Directory Domain, including primary and backup domain controllers, member file and print servers, in a virtual environment.
- Collaborate on the planning, coordination, and implementation of software, hardware, and virtual solutions.
- Ensure network security with proper user accessibility to guard against malware and other threats.
- Perform, as a minimum, an annual Information Systems Risk Analysis, and Security Audit.
- Install, maintain, troubleshoot, and repair networked virtualized servers, client computers, print servers, and terminals.
- Proactively develop plans, schedules, and levels of support necessary when new technologies or applications are implemented.
- Collaborate with the organization in developing and maintaining a Disaster Recovery plan and backup strategy.
- Maintain current hardware, software and licensing inventory.
- Plan, and recommend upgrades and training requirements for the annual budget.
- Install software upgrades and updates as needed.
- Monitors system utilization.
- Develops a replacement cycle methodology for hardware and software.
- Maintain information systems in compliance with HIPAA regulations and industry security, "Best Practices."
- Mentor and train others on the team.
- Resolve helpdesk escalations that have been prioritized above Tier II.
- Provide evening and weekend work when on call.
- Perform other duties as assigned.
Requirements and Qualifications:
- Education: A high school diploma/GED is required. A Bachelor’s degree in computer science, management information systems, or 6 years of equivalent comparable experience and or training.
- Certificate/License: One or more Azure certification, such as Azure Administrator and Azure Architect, Cyber Security certifications or equivalent experience preferred.
- Experience:
- A minimum of six (6) years of high-level server configuration, maintenance, analysis, and troubleshooting experience required.
- Implementation of virtual environments, cloud solutions and data storage solutions.
- Proactive network monitoring/auditing and alerting.
- Hardware & software installation, patching, upgrades.
- Knowledge and/or experience with digital forensics.
- Knowledge of designing baseline configuration guidelines and implementing continuous monitoring mechanisms of those guidelines for Azure cloud.
- Knowledge and/or experience with security incident management events.
- Knowledge of and experience with security monitoring methodologies such as patterns, watch lists, blacklists, log parsing, correlation, classification, event generation, taxonomy, filtering.
- Implementation of backup and recovery, business continuity and high availability methodologies.
- Proven ability to be flexible and work hard, both independently and in a team environment, in a fast-paced environment with changing priorities.
- Proven experience meeting goals, deadlines, and delivery dates.
- Experience working on teams to design solutions and integrate systems.
Community Care Partners is an Equal Opportunity Employer (EEO).