We are looking for counter team members to help us open our Lexington café! Our front of house team members welcome and care for guests in our cafes. Counter team members will have a working knowledge of all Tatte products, delivering delicious savory dishes and pastries, operating the point-of-sale register, and keeping a clean and organized workspace.
We expect our front of house team members to:
- Engaging, warm, and welcoming communication skills and presence
- Have a passion for and deep knowledge of our coffee menu, our bakery and savory offerings, and genuine hospitality
- Have a desire to help where needed and work as part of a team
- Live from Tatte’s core values and help Tatte deliver on its mission
- Have flexibility to work a variety of shifts, including weekends, holidays, & afternoons/evenings
- (Ideally, barista team members also have at least 1 year of experience as a barista using manual espresso equipment in a fast-paced restaurant/cafe)
Our Benefits and Perks
- Competitive pay (counters start at $11.25/hr plus tips-typically team members make $18-$22/hr+ including tips)
- 401(k) (with a vesting match)
- Health, dental and vision insurance for full-time team members
- Vacation time (after one year of full-time service)
- Free employee assistance program services
- Flexible schedule with no late nights
- Internal English and Spanish classes
- Free drinks and generously discounted meals
- Exciting potential for growth
Summary of Counter Team Members’ Primary Responsibilities
- Provides gracious and high-quality service to our guests by, among other things, welcoming guests to our cafes and engaging with them throughout their experience
- Determine guests' needs by asking questions and sharing product knowledge
- Has comprehensive knowledge of all Tatte products
- Takes guests’ orders using our point-of-sale system/register
- Executes all Tatte product and packaging standards
- Delivers coffee beverages and food to guests
- Maintains clean and well-stocked café stations
- Actively maintains and supports café cleanliness and visual/brand standards
- Complies with and follows all safety and sanitation standards at all times while adhering to our policies and procedures
- Other duties as assigned
Essential Functions/Working Conditions for FOH Positions
- Strong communication skills
- Ability to work in a fast-paced environment
- Able to grasp and reach overhead
- Must be able to lift, move, and carry 50+lbs
- Must be able to work 8+ hours a day on feet
Please note: Please note that our Lexington café will be opening in August 2024. Any training that will take place prior to will occur at another one of our Boston-area cafes
Join us on our journey to create something special
Location: 1777 Massachusetts Ave, Lexington, MA 02420
Job Types: Full-time, Part-time
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid sick time
- Paid time off
- Paid training
- Referral program
- Vision insurance
Restaurant type:
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Application Question(s):
- What attracts you to want to work at Tatte Bakery & Cafe?
- Our shifts typically start as early as 6am and end as late as 9pm, 7 days per week. Shifts typically are between 5 and 8 hours long. Are there any restrictions on your availability that we should be aware of?
- Do you have the right to work in the United States?
- Our Lexington café will be located at 1777 Massachusetts Ave, Lexington, MA 02420. Will you be able to reliably commute to this location?
Experience:
- Food service: 1 year (Preferred)
Work Location: In person