Preferred Materials- Concrete Division a CRH Company
Preferred Materials – Concrete Division, part of CRH South Division, is a leading supplier of ready mix concrete, concrete block, rebar and building materials in the state of Florida, providing the highest product quality and service in the construction industry. With headquarters in Florida, and operations in five key Florida markets, Preferred Materials provides municipalities, developers, architects, engineers, contractors, builders and suppliers a wide variety of construction materials and products. Our employees make Preferred Materials a great place to work. We promote a strong safety culture, where employees take responsibility for their own safety.
Preferred Materials is a supplier of Ready-Mix concrete, concrete block, aggregates, and other building materials in Florida.
We are seeking Customer Service Representatives & Shippers for our Florida operations in Orlando, FL Office.
Primary Job Function:
The Customer Service Representative is responsible for managing the daily customer service and dispatch functions for the ready-mix plants. The focus in this role is to exceed the customer and company requirements for Customer Service, Quality, and Efficiency. Manages and oversees the activities of the Customer Service and Dispatch functions concerning servicing and scheduling delivery to meet customer demands and optimize capabilities. Works in an office environment receiving hundreds of calls and concrete orders per day needing to be scheduled at appropriate times. Orders are entered into the computer and must be done with a high degree of accuracy and efficiency. The ideal candidate is required to be customer focused, with excellent phone and computer skills. Ability to react quickly to changing schedules and make adjustments to keep fleet moving.
Qualifications (Education/Experience) and Required Skills:
- Ensure Health & Safety standards are met by complying with legislation, company policies and promoting a safe work environment
- No experience is required, however experience in customer service, dispatch, production, equipment, maintenance and concrete quality control is preferred.
- Ready Mix Concrete experience highly desirable and preferred, but not required.
- Demonstrated ability to train.
- Ability to present facts and recommendations effectively in oral and written form.
- Strong interpersonal and organizational skills
- Good communication and motivational skills
- Must be able to work well under pressure.
- Good computer/data entry skills
- Command software experience and use is preferred, but not required.
- Microsoft Word and Excel applications experience and use is preferred.
- Must be able to work at the Preferred Materials Southpark Dispatch Office.
- Must be able to work a flexible schedule with long hours.
What CRH Americas Offers You
- A culture that values opportunity for growth, development, and internal promotion
- Highly competitive base pay
- Comprehensive medical, dental and disability benefits programs
- Group retirement savings program
- Health and wellness programs
- Up to 10% monthly production bonus
About CRH Americas
CRH Americas has a long and proud heritage as one of North America’s largest corporations. We are a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that together form the CRH Americas family. CRH Americas operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise.
CRH Americas is a great place to grow! If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Please complete your online application and profile which will be sent directly to the appropriate Hiring Manager. Thank you for your interest in the CRH Americas family!
Preferred Materials – Concrete Division is an Affirmative Action and Equal Opportunity Employer.
EOE/Vet/Disability--If you want to know more, please click on this link.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Experience level:
- 1 year
- No experience needed
- Under 1 year
Shift:
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
People with a criminal record are encouraged to apply
Experience:
- Customer service: 1 year (Required)
Ability to Relocate:
- Fort Myers, FL 33912: Relocate before starting work (Required)
Work Location: In person