We are hiring a Director of Operations to oversee our Dallas, TX warehouse locations. We are looking to build out our high-turn fulfillment and traditional multi-tenant business at these five sites and seeking a leader with operational experience who will combine skill in process and systems with hands-on coaching and enthusiasm for taking on big challenges. This full-time salaried position will report to the Vice President of Operations.
DUTIES AND ACCOUNTABILITIES:
- Foster a culture of Safety, Respect, Accountability, and Innovation.
- Develop and implement strategic plans for warehouse operations to meet organizational objectives.
- Ensure processes and training are compliant with regulations.
- Actively monitor and optimize KPI’s and financial performance.
- Leverage data analytics and automation tools to optimize workflows and decision-making processes.
- Actively monitor and manage operating budget, including expenses for labor, equipment, and supplies.
- Coach team to achieve optimal facility layouts based on data (e.g., item dimensions and velocity).
- Design/modify processes to improve productivity without making employees feel overburdened.
- Actively participate in Sales calls and site tours to drive revenue growth.
- Collaborate with Railroad partners to provide excellent service to our customers.
- Ensure leaders effectively coach, develop, document, and monitor employee performance.
- Partner with the WMS Team, Continuous Improvement Teams, and more to drive improvements.
REQUIRED KNOWLEDGE, SKILLS, ABILITIES:
- Excellent written and verbal communication skills, responsive to email and phone calls.
- Willingness to learn and be innovative to explore new strategies.
- Skilled and trained in Continuous Improvement and Problem-solving techniques.
- In-depth knowledge of warehouse processes, inventory management principles, and distribution operations.
- Strong analytical skills and proficiency in data analysis tools and software.
- Ability to multitask, prioritize tasks, and work effectively under pressure.
- Familiarity with relevant regulations and compliance requirements (e.g., OSHA).
PREFERRED EDUCATION AND EXPERIENCE:
- Minimum of four years of experience working in warehouse operations or related fields
- Bachelor’s Degree or equivalent work experience.
PHYSICAL CAPABILITIES AND REQUIREMENTS:
- Ability to use hands and fingers for computer keyboarding, and answer phone calls.
- Ability to communicate via the telephone using speaking and hearing skills.
BENEFITS AND TOTAL REWARDS:
- Competitive wages, and opportunities for advancement.
- Medical, Dental, Vision, Critical Illness, Accident, and Flexible Spending Plans available.
- Company-paid Short/Long-term Disability, Life Insurance, and Employee Assistance plan.
- Company-paid Time-Off (PTO), Sick Leave, and Holiday Pay.
- Retirement 401(k) Plan with Discretionary Employer Match and Profit Sharing.
- Referral Bonus, Wellness Programs, Clothing Allowance, Safety Shoes, and Safety Glasses Reimbursement.
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