Chaz Limited Collision Express, the leading, certified collision repair organization of Alaska, is seeking a Shop Manager to join our team in Alaska!
The right fit for our team is an organized, positive, self-motivated team player with excellent communication skills. Qualified candidates will have at least 2 years of experience managing a high-volume, DRP-driven collision center.
What's in it for you?
We offer a comprehensive, competitive benefit package to our full-time employees, which includes Medical, Dental, Vision, STD, Life, AD&D, 401K, Paid Time Off, Paid Holidays, Supplemental Insurance, Paid Training and more! Some relocation assistance may be available to qualified individuals with exceptional former auto body management experience!
Responsibilities:
The Shop Manager is responsible for managing the activities of all body shop staff, ensuring exceptional customer service while maintaining the standards of our company, insurance partners, and OEM certifications.
- Positively maintains existing partnerships with insurance companies; works to develop new business partnerships
- Develops and oversees the scheduling of work and repair processes, ensuring quality, consistent and timely repairs
- Sets a positive tone with all technicians and staff for open and honest communication
- Oversees and monitors financial performance goals for each department such as sales growth and gross profit on labor, parts, and paint/materials
- Lead continuous improvement efforts that support annual goals for service and cost control
- Meet or exceed Key Performance Indicators including CSI, profitability, cycle time, etc.
- Maintain a high degree of customer satisfaction with the ability to handle customer complaints
- Hire, direct, assist, and motivate team to achieve maximum productivity, efficiency, and profitability in a fun and upbeat environment
Qualifications:
Accountable ~ Responsible ~ Driven ~ Reliable ~ Passionate ~ Quality Minded ~ Adaptable
- Must have a valid Driver License with minimal moving violations
- Must understand production planning
- Must be able to coach and train for quality and profitability
- Prior auto body repair experience preferred
- Proficiency with estimating systems and insurance direct repair guidelines preferred
- Experience with Nexsyis Collision management system is highly preferred!
To Apply:
Please reply with your resume and send us a message outlining your relatable job experience and times you are available to interview. Thank you for your interest - we look forward to hearing from you!
Job Type: Full-time
Pay: $75,000.00 - $150,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Relocation assistance
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
- Weekends as needed
Supplemental pay types:
Experience:
- Auto body repair: 2 years (Required)
Shift availability:
Ability to Commute:
Ability to Relocate:
- Alaska: Relocate before starting work (Required)
Work Location: In person