CITY OF KINGMAN
RECORDS CLERK
KINGMAN POLICE DEPARTMENT
MONDAY - THURSDAY 7:00AM - 6:00PM
$ 17.60 - $21.13 /HOURLY
$ 36,608- $43,950/ANNUALLY
(HIRE IN RANGE; DOQ)
POSITION IS FLSA NON-EXEMPT
Learn more about our Benefits & Wellness Incentives
APPLICATION MUST BE SUBMITTED BY 7/11/24 5:00PM
OVERVIEW
The City of Kingman is located in Mohave County approximately 100 miles southeast of Las Vegas and 195 miles northwest of Phoenix nestled between the beautiful Cerbat and Hualapai Mountain Ranges along historic Route 66. In 2019, Reader’s Digest named Kingman one of the “Nicest Places in Arizona” for its thoughtful residents and spirit of generosity. In addition to its small-town look and feel, the area also offers a wide range of recreational activities that include hiking, bike and ATV trails, camping, golf, beautiful parks, historical attractions, nearby lakes, and the Colorado River. With more than 400 full and part-time employees across 30 divisions, the City of Kingman provides exceptional public services to over 30,000 residents. Our focus on high-quality customer service, safety, and teamwork underpins our efforts to foster an atmosphere where citizens and businesses can thrive.
For more information about the City of Kingman, please see our Open Finance Portal, Choose Kingman Economic Development page, and our Go Kingman tourism page for more information.
GENERAL DESCRIPTION OF POSITION
The purpose of the Police Records Clerk position is to compile, review for quality assurance, disseminate, maintain and secure police records. This position serves as the primary point of contact via phone/fax/mail/email/in-person for law enforcement, other governmental agencies, the public, insurance companies, and attorneys requesting police records and provides direction, details, and answers to questions concerning police reports, cases, and various police-related information. The Police Records Clerk works daily with sensitive and highly confidential information and is relied upon by the department to safeguard data and ensure our compliance with federal and State laws. Repetitive exposure to and viewing of body worn camera videos involving nudity, dismemberment, death, abuse, and trauma. Individuals in this position are exposed to negative auditory and visual stimuli on a regular basis.
SUPERVISION RECEIVED
Works under the supervision of the Records Supervisor
SUPERVISION EXERCISED
None
NECESSARY KNOWLEDGE, SKILLS AND ABILITIES
Knowledge: Police Department policies and procedures; Applicable City, State and Federal policies, laws, and regulations. Working knowledge of principles, practices and techniques of quality customer service; Computers and information systems; Office automation, practices and procedures; Cash handling processes; Basic knowledge of mathematics and recordkeeping/filing principles and practices; English spelling, grammar, and punctuation;
Skills: Skill in the operation and care of standard office equipment including personal computer and related software applications; Providing quality customer service both telephonically and in person; Prioritizing work and multi-tasking; Performing efficient and accurate data entry; Maintaining various records and files; Establishing and maintaining effective working relationships with co-workers and the public; Troubleshooting problems; Working in a team environment; Demonstrating proficiency to prepare documents, spreadsheets, databases, and email; Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.
Abilities: Ability to maintain complex files and records and to prepare reports from same; Maintain confidentiality; Understand and follow instructions; Communicate effectively verbally and in writing; Establish and maintain effective working relationship with general public and other employees; Be productive under minimal supervision; Work under pressure and/or with frequent interruptions; Effectively meet and interact with the public; Work with irate or difficult customers and apply appropriate courtesy, tact and persuasion to effect constructive conclusion; Handle money appropriately and accurately; Perform arithmetic computations accurately and quickly; Maintain and utilize complex police files; ability to understand and follow instructions; Adapt to changing work priorities; Work independently and to complete daily activities according to work schedule; Participate in teamwork productively.
WORK ENVIRONMENT
The work environment characteristics attached to the job description are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
COMMITMENT TO SAFETY & WELLNESS
It is the policy of the City of Kingman to ensure a safe, healthful workplace for all its employees. It requires that every person in the organization assumes the responsibility of individual and organizational safety. Injury and illness losses from incidents are costly and preventable. The City of Kingman will employ an effective accident and illness prevention program and a comprehensive wellness program that involves all its employees in the effort to eliminate workplace hazards and promote employee health and wellness. All employees are expected and encouraged to participate in safety and wellness program activities including the following: reporting hazards, unsafe work practices and accidents immediately to their supervisors or a safety committee representative; wearing required personal protective equipment; and participating in and supporting safety committee activities.
DISCLAIMER
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel in this position. This job description is subject to change as the needs and requirements of the position changes.
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