Founded in 1993, High Tech Flooring & Design lays the groundwork for beautiful interiors, because we believe a floor is the foundation for exceptional living. Collectively, we strive to serve our customers, employees, and our community in a way that improves the quality of their lives.
Position: Flooring Account Specialist
Responsibilities:
- Read selection sheets and accurately enter orders into our computer system, "RFMS."
- Coordinate with customers and builders to schedule installations and ensure smooth execution of flooring projects.
- Maintain a comprehensive understanding of our product offerings and effectively communicate the features and benefits to customers.
- Collaborate with internal teams, such as sales and operations, to ensure seamless order fulfillment and customer satisfaction.
- Address customer inquiries and provide exceptional service to ensure a positive experience throughout the project lifecycle.
- Assist in resolving any issues or discrepancies related to orders, deliveries, or installations.
Requirements:
- High attention to detail and ability to accurately process and manage order information.
- Strong organizational and time management skills to handle multiple tasks and meet deadlines.
- Excellent verbal and written communication skills to effectively interact with customers, builders, and internal stakeholders.
- Proficiency in computer systems. RFMS experience is a big plus!
- Customer-oriented mindset with a passion for delivering exceptional service.
- Prior experience in the flooring industry or similar role is a plus.
Benefits:
- Health/Dental/Vision insurance
- Retirement savings plan with 401k matching
- Paid time off and holidays
- Opportunity to be part of a fast-growing new branch with potential for career advancement.
To Apply: Please submit your resume to apatino@htflooringanddesign.com. Please include "Job Coordinator" in the subject line. We appreciate all applications, but only those selected for an interview will be contacted.
Job Type: Full-time
Pay: $22.00 - $26.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Experience level:
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
Ability to commute/relocate:
- Houston, TX 77041: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Flooring industry: 2 years (Required)
Work Location: In person