Career Contacts is a fractional human resources and recruitment consulting firm, supporting companies throughout Canada and the US.
We provide support with permanent placements, temporary staffing, executive searches, HR consulting, and payroll management. We manage all phases of sourcing, screening, selection, and onboarding and retaining.
Our client is an international non-profit organization seeking a Membership Program Development Coordinator. This person will be reporting to the Director of Strategic Development. This role will primarily focus on driving the development and growth of our membership program while also supporting fundraising efforts targeting individual donors.
The Membership Program Development Coordinator will have a unique opportunity to shape
and enhance our membership initiatives to maximize engagement and support.
Start Date: Immediately
Hours: Monday - Friday, hybrid role
Job Type: Full-time, Permanent
Wage: $,60000 to $64,000 USD per year
Location: Lanham, MD, USA - hybrid role (please note applicants must be located in the US and able to travel to the Lanham office as needed)
They Offer:
- 401(k) plan benefits
- Medical & Dental Health Insurance
- FSA & HRA
- PTO
- Hybrid remote/onsite work
Responsibilities:
1. Program Development (60%)
- Design, develop, and implement a strategic and operational plan for the organization's membership program, including goals, objectives, and key performance indicators
- Design the program’s framework for engaging and categorizing members by topic, category, etc., and membership levels
- Develop the membership program concept and framework for relationship interaction to facilitate member advising on issues & topics, mentoring, exclusive interactions, and elements that distinguish the value add
- Working with internal stakeholders and specifically Communications Team, research, analyze, present options for an online and digital platform to facilitate an exclusive online social group in complement to the global network of the membership program
- Engage stakeholders within the organization to develop, implement, and activate membership
- Conduct market research and analysis to identify target audiences, membership trends, and potential growth opportunities
2. Coordinator and Integration (15%)
- Attend signature and international programs
- Attend internal development meetings to ensure comprehensive integration of the membership program into all ongoing programs
3. Donor Development (15%)
- Identify and cultivate relationships with potential individual donors who have a strong affinity for our mission and programs
- Assist in developing personalized cultivation and solicitation strategies to secure donations and support
- Collaborate with the fundraising team to integrate membership and donor development efforts, ensuring a cohesive approach to engagement and stewardship
- Support donor stewardship activities, including acknowledgment letters, recognition programs, and donor appreciation events
- Develop options to have appropriate donors to be recognized in website, membership program, and boards, councils, advising groups etc.
4. Fundraising Support (10%)
- Research opportunities for fundraising education online or at conferences
- Develop and research ways of building a fundraising framework and methods with internal stakeholders and partners
- Secure commitments of participation or donation from individuals or corporate donors.
- Identify potential individual donor fundraising opportunities with internal stakeholders and develop a plan for Executives or Department Leads to engage
- Develop strategies to encourage new or increased contributions
Requirements:
- Proven experience in membership program development, preferably within the non-profit sector
- Bachelor's degree in Nonprofit Management, Business Administration, Marketing, or related field. Master’s degree preferred
- Strong proficiency in collaborating with internal and external stakeholders at the local, national, regional, and multinational levels
- Ability to reach across racial, ethnic, generational, socioeconomic, rural/urban, and denominational lines
- Extensive experience with an international and/or non-profit organization
- Excellent written, oral, and public speaking skills in English; capable of producing high-quality reports, memos, website articles, etc
- Familiarity with legal and regulatory requirements related to membership programs and fundraising activities
- Proficiency in CRM systems, donor management software, and Microsoft Office Suite
- Ability to interpret data and insights to inform strategic decisions
- Proven track record of designing and implementing successful membership programs
- Experience in fundraising and donor development
Application Process:
Please submit your resume in a Word document and let us know why you are the right fit for this role.
Career Contacts is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment.
We look forward to receiving your application.
Your privacy and confidentiality are of utmost important to us; all applications to Career Contacts are kept confidential. We will not share your personal or professional information with anyone without your prior expressed approval. While we will only be considering qualified applicants for this position, we encourage you to visit our Job Board at www.careercontacts.ca for opportunities that fit your profile.
Job Type: Full-time
Pay: $55,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Education:
Experience:
- international and/or non-profit organization: 1 year (Required)
- membership program development: 1 year (Preferred)
Work Location: Hybrid remote in Lanham, MD