Job Description:Elite Auto Rentals is looking for a friendly, reliable, well-organized person to join our team as a Car Rental Agent. You will be responsible for providing outstanding customer service to our clients. Your primary duty will be assisting customers with their car rental needs, ensuring a smooth and efficient rental process from start to finish. This role requires excellent communication skills, attention to detail, and a passion for delivering exceptional service.
Responsibilities: Greet customers warmly and assist them with their rental inquiries. Process rental transactions accurately and efficiently using our reservation system. Provide recommendations and information about available vehicles and rental policies. Inspect vehicles for damage and cleanliness before and after rental periods. Address customer concerns or complaints in a professional and timely manner. Maintain cleanliness and organization at the front desk and rental lot area. Work with other team members to maintain and increase rental fleet utilization.
Requirements: Previous customer service experience. Strong communication and interpersonal skills. Ability to multitask and work efficiently in a fast-paced environment. Valid driver's license. Flexibility to work Saturdays.
Job Type: Part-time
Pay: From $18.00 per hour
Expected hours: 20 – 27 per week
Experience:
- Customer service: 1 year (Preferred)
Shift availability:
Ability to Commute:
- New Britain, CT 06051 (Required)
Ability to Relocate:
- New Britain, CT 06051: Relocate before starting work (Preferred)
Work Location: In person