Carryout General Manager
Buddy’s Story
Over 75 years ago a new style of pizza was born in the Motor City, and it was different. What makes a pizza Detroit-Style?
The same things that made Detroit, MI– a little bit of ingenuity, some stubborn spirit and a whole lot of heart. It’s what sparked an original idea back in 1946 to take a steel auto pan, create something new and make Buddy’s the birthplace of Detroit-Style Pizza. Detroit-Style Pizza is recognizable by its iconic square shape and crunchy, cheesy corner slices.
Founded on the corner of Six Mile and Conant Buddy’s has now grown to over 20 locations and is expanding throughout the mid-west to introduce Detroit-Style Pizza beyond the Detroit area.
Job purpose
The General Manager will have full scope responsibility of all specific departments of a Buddy’s unit to maximize guest satisfaction and profit development. This role maintains a high standard of customer service throughout daily operations and communicates effectively with management and staff on plans and progress development. The scheduling expectations of this role will be to work a minimum of 5 days/50 hours per week.
Essential Functions
- Oversees all unit operations during scheduled shifts including daily decision making, training and staff support, guest interaction, scheduling while upholding standards, product quality and cleanliness.
- Manages staff labor throughout each shift by monitoring breaks and ensuring all checkout and cash handling procedures are being met.
- Executes daily staff pre-shift briefings on all scheduled shifts.
- Provides continuous direction to staff members to ensure operational and procedural measures are met.
- Completes all Manager accounting reports as instructed General Manager. Monitors and identifies all unit sales and labor reports.
- Identifies operational opportunities by creating and implementing plans to address department areas and store goals.
- Supervises that all line checks are being conducted throughout all shifts.
- Fosters a positive working relationship with all staff members to build maximum employee morale, productivity and development.
- Demonstrates a safe work environment to reduce the risk of injuries and accidents.
- Oversees all deliveries to confirm proper products and billing results are met.
- Promotes a positive Buddy’s experience with guests handling all guest inquiries and/or concerns. Approves all unit comps, promos, credits and guest requests.
Leadership responsibilities
- Assists with staff hiring, training and scheduling.
- Ensures proper usage of communication tools such as: pre-shifts, Red Book, evaluations, conversation documents, etc.
- Assists the General Manager with employee reviews and evaluations.
- Provides employees with positive and constructive feedback and implements appropriate disciplinary action when necessary.
- Ensures all employees adhere to Buddy’s uniform policy and standards.
Qualifications
- Minimum 3 years’ experience in a general management role in a restaurant.
- Proficient in the following areas of management: leadership, communication, staff mentoring & development, and quality of operations.
- Ability to communicate effectively will all levels of staff with strong problem solving and decision-making skills.
- Knowledge of employment law and ability to maintain confidentiality.
- Must possess excellent customer service and problem-solving skills.
- Must possess and demonstrate solid computer skills.
Benefits
- Competitive pay and bonus program
- Free meals when you work.
- Paid time off and paid holiday benefits
- Medical/Dental/Vision
- Flexible Spending Account
- Employee discount
- Flexible schedule
- Paid time off
- Paid training
Working conditions/Physical Demands
- Must be able to articulate clearly and listen attentively to employees and guests.
- Must be able to stand and walk for an entire shift.
- Must be able to reach, lift and bend.
- Ability to work with kitchen equipment.
- Must be able to lift to 50 pounds comfortably.
At Buddy’s we have a long history of celebrating diversity. We are committed to fostering an inclusive workplace that accepts all individuals and their differences. As an equal opportunity employer, we prohibit discrimination and harassment in accordance with federal, state and local laws.
Job Type: Full-time
Pay: $54,000.00 - $58,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Shift:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
Ability to Commute:
Ability to Relocate:
- Clarkston, MI: Relocate before starting work (Required)
Work Location: In person