Flexible part-time Help Desk Assistant position
Responsibilities:
- Perform add/remove/change requests (things like adding/removing users on Windows Servers, installing new software, etc).
- Prep new customer equipment (everything from computers to telephones to Wi-Fi access points)
- Assist in on-site equipment deployments
- Answer customer questions via email or telephone when necessary
- In-Person in our Fort Wayne office - no remote option
Prerequisites:
- High School Diploma
- Basic knowledge of computer hardware
- Basic mechanical skills - e.g. using a cordless drill to mount equipment neatly
- Must be able to lift 50 pounds
- Ability to work independently
- Need to be able to present yourself professionally to clients, both in person and on the telephone.
This is an entry-level position with specific schedule of between 15 and 25 hours/week to be negotiated at time of hire. Ideal candidates might be a recent high school grad looking for some experience, or a freelancer looking for some additional work while building their business.
Note - Students generally should not apply to this position, as there is a separate internship posted that is sponsored by Work And Learn Indiana and follows a school schedule.
Job Types: Part-time, Temporary
Pay: From $15.00 per hour
Expected hours: 15 – 25 per week
Benefits:
Experience level:
Schedule:
Work Location: In person