SCDJR Automotive - Full Time Employee
We are currently Looking to Hire an Automotive Service Advisor
Schicker Automotive Group offers exceptional pay, 401k, Health Insurance Coverage, and a great working environment! Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Referral program
- Vision insurance
- Paid Vacation
Automotive Service Advisor Job Duties:
- Answer incoming telephone calls promptly, courteously and make every effort to satisfy the caller’s inquiry.
- Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible
- Promptly meet and greet service customers in a friendly and courteous manner.
- Test drives the vehicle with customer as needed to confirm the problem or refers to test technician
- Writes up customer's vehicle problems accurately and clearly on repair order. Properly documents any changes.
- Refers to service history, inspects vehicle, and recommends additional needed service.
- Obtain properly documented telephone approval for all add-on sales when customers are not at the dealership.
- Serve as the liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer
- Provide the client with an accurate estimate of repair or maintenance cost, and/or a minimal diagnostic fee with explanation of associated cost, detailing problems and pertinent information, and secure client authorization of repair or service.
- Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail and gets proper authorization before any additional repairs are performed.
Supplemental Pay:
- Bonus Plan
- Salary based on experience
Job Type: Full-time
Pay: Up to $75,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Day range:
Shift:
- 10 hour shift
- 8 hour shift
Experience:
- Service Advisor: 2 years (Required)
Work Location: In person