Job Summary:
We are seeking a dedicated Office Assistant & Customer Service with minimal basic knowledge of Residential Remodeling (experience of 2 years min is required). The ideal candidate will provide exceptional service to customers, handle inquiries, process orders, and assist with various administrative tasks.
Responsibilities:
- Respond to customer inquiries via phone, email, and in-person
- Process customer orders accurately and efficiently
- Provide product information and pricing details
- Handle and resolve customer complaints in a professional manner
- Perform data entry tasks to update customer records
The ideal candidate should have the following skills:
- Excellent proofreading abilities for written communications and multitasking
- Prior experience in customer service at least 2 years
- Knowledge of interior remodeling basiscs is a plus
- Familiarity with QuickBooks and Excel is a plus
- Fluent English required
We are looking for a person to be able to start work in the morning at 9am Mon-Fri and work hours range from 5-7 per day. Availability to work 8hrs occasionally.
This is a friendly family-based business and we will train for position, however, the candidate must be familiar with the basics of the remodeling business and willing to multitask and help the owners to maintain the operations of the company as well as prepare Estimates for customers etc.
Job Type: Part-time
Pay: From $19.00 per hour
Expected hours: 20 – 30 per week
Schedule:
Work Location: In person