Are you self-motivated? Do you want to work for a company that is growing and striving to be the best in the industry?
Bayard’s trademark stands for editorial excellence and innovation at the service of demanding readers of all ages – from toddlers to teens, and young adults to seniors. Inspired by the Assumptionists, every one of our initiatives seeks to reflect and promote positive values rooted in the intellectual, emotional, and spiritual dimensions of life.
Inside Phone Specialist
Bayard Inc. has a full-time opportunity in their Fenton, MO office for the right person with knowledge of the Christian faith to call parishes, churches, and schools to recommend products to meet their religious program needs for the purpose of acquiring orders. The successful candidate will enjoy speaking on the phone while building relationships. This position does not make cold calls; rather it will be calling on existing customers who have previously purchased from Bayard Inc.
Basic Functions
- Working from scripts that describe our products or services; persuade potential customers to purchase various products.
- Contact current and past customers by phone and email; ensure that needed follow up is completed.
- Provide information and samples so customers can review the products in detail with prompt follow-up.
- Discover the customer’s needs in order to up-sell / cross sell products.
- Ensure that a high degree of customer satisfaction is maintained.
- Input order details into computer system. Accurate and detailed information is required.
- Maintain database through entering and verifying all customer data.
- Hours: Full time Monday - Friday
Additional job duties included but not listed. Job Description will be provided upon request.
Benefits for full time employees:
- Health Insurance
- Dental Insurance
- Vision Insurance
- Company paid Short Term Disability
- Company paid Life Insurance
- Accident Insurance
- Critical Care Insurance
- Family Life Insurance
- 401K Plan
- Robust Employee Assistance Plan
- Paid Vacation after 6 months
- Paid Sick time after 90 days
SUCCESSFUL CANDIDATE WILL HAVE:
- 2+ years’ experience with customer care in sales.
- Knowledge of Microsoft Office and experience with maintaining a customer data base.
- Good job history, people skills, and great communication and phone skills a must.
Submit cover letter and resume to Human Resources.
EEO Statement
Bayard Inc is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals and in which personnel processes are merit-based and applied without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age disability, national or ethnic origin, military service status, citizenship, or other protected characteristic.
Job Type: Full-time
Pay: $15.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Shift:
Weekly day range:
Work setting:
Experience:
- Phone Sales: 1 year (Required)
Ability to Relocate:
- Fenton, MO 63026: Relocate before starting work (Required)
Work Location: In person