We are currently seeking on-call tourism professionals across the state of Texas.
Responsibilities may include airport welcomes, transportation coordination, crowd management, overseeing evening hotel and offsite events, and more.
We have established partnerships with several excellent hotels, and we are preparing for a bustling year ahead.
The majority of the work takes place on weekdays after 5:00 pm, ensuring no conflicts with your current commitments. You will be compensated for a minimum of 5 hours for each assignment. For example, if you work a 2 hour shift, you will still be compensated for 5 hours.
If you are interested, we would like to arrange an interview within the next week.
360DG offers competitive compensation, along with a uniform and name badge.
Explore our website for more information about us: www.360dg.com.
Let's connect!
GENERAL DUTIES AND RESPONSIBILITIES
- To support the vision, mission and guiding principles of the Company.
- While performing any procedure, all associates must observe applicable Safety, Health, and Environmental rules and guidelines. The use of appropriate personal protective equipment is required.
- Attend and participate in training opportunities and seminars relevant to this position.
- Adhere to appropriate company operating procedures, benefit rules, employment, and safety policies/practices.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Be friendly, professional, attentive and have a positive attitude. Show your hospitality heart!
- Know all details of the Field Representative Agreement (reimbursables, code of conduct, scheduling, communications).
- Attend required annual in person and online training classes, complete by due date.
- Be thoroughly familiar with the details of your assigned shift and follow direction given by your Operations Manager.
- Have reliable transportation to be able to travel throughout your resident city, expect to cover the first 25 miles on your own, the balance can be submitted for reimbursement.
- Be punctual and arrive prepared for your shift when scheduled:
- o Print Schedule of Services, group sign and/or the program manifest.
- o Bring clear clip board, counter/clicker, fully charged smart phone, phone charger, water, snacks, and meals.
- o Arrive in uniform. If a uniform has not yet been provided, wear an all-black short sleeve shirt and black pants.
- o Keep records of guest counts, driver details, and any pertinent event information. Communicate any updates, changes, or challenges to your Operations Manager.
- Perform duties as per the Schedule of Services which will be emailed prior to the event.
- Assist and support your fellow Field Staff.
- When interacting with clients, hotel partners and vendors - be attentive, patient, and professional.
- Be proactive in anticipating clients’ needs and in taking steps to ensure an exceptional program and experience.
- Be reactive to issues that may arise during the program.
- Maintain a good, general-working knowledge of local destinations in your city/event location (i.e.: fun facts, historical events).
- Validate shift hours in Paylocity and submit expenses per the payroll calendar.
- Have reliable transportation to be able to travel throughout your resident city.
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QUALITY OF WORK RESPONSIBILITIES
Each employee at 360DG is expected to carry out all Quality of Work Responsibilities: to work as a productive team member, take initiative, act creatively, operate flexibly, and do everything with honesty, integrity, and with a focus on client satisfaction.
Work well in a fast-paced team environment, be willing to help others, work overtime when required, and deliver quality service to our clients.
GENERAL POSITION
SUMMARY: Hospitality and event logistics for group and corporate clients.
- Act in a self-starting way, make good independent decisions, and take steps to complete work within time parameters.
- Generate new and innovative ways to improve 360DG products and services.
- Recognize essential elements of a challenge and develop creative solutions.
- Respond quickly to changing circumstances, anticipate new developments where possible, and be receptive to new ideas and methods.
- Act in a forthright way.
- Give and accept feedback constructively.
- Recognize and consider the client’s expectations and needs, be willing to “do what it takes” to fulfill those expectations.
- Any other duties as assigned.
JOB SCOPE
This job has recurring work situations involving moderate degrees of discretion. The need for accuracy and effective utilization of accepted policies and procedures is high. Errors in judgment and execution will waste time and resources, adversely impacting unit performance. Employees operate independently but work is verified by supervision.
COMPETENCIES/SPECIFIC EXPERIENCE OR TRAINING PREFERRED
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience
- Minimum of one year work experience in hospitality industry.
Knowledge, Skills and Abilities
- Be familiar with your area hotels, tourist areas and attractions, airport.
- “Can Do” attitude with strong people and communication skills.
- Knowledgeable with technology (smart phones, tablets, computers, printers, etc.) and capable of:
- Responding quickly to staffing app (Sling) push notifications.
- Inputting hours worked and submitting expense reports in Paylocity by the required due dates (instructions on how to do so will be provided).
Equipment and Applications
- Computer, phone, copiers, smart phones, tablets and other standard office equipment.
JOB CONDITIONS
The specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. The noise level in the work environment is usually low. The physical demands described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is:
- Frequently required to perform administrative and professional work using writing tools and electronic media.
- Required to be ambulatory to move around freely between buildings and between levels within buildings.
- Occasionally lift and/or move up to 30 pounds.
- Occasionally exposed to fumes or airborne particles and toxic or caustic chemicals associated with office work.
Job Type: Contract
Pay: $28.00 - $35.00 per hour
Expected hours: 1 – 15 per week
Benefits:
Schedule:
- Day shift
- Evenings as needed
- Evening shift
- Morning shift
- Nights as needed
- Night shift
- Weekends as needed
Work Location: In person