Right at Home is seeking a detail-oriented and organized Administrative Assistant – Home Care with experience in customer service, phone handling, computer skills, and some knowledge of QuickBooks. The successful candidate will play a crucial role in ensuring smooth administrative operations and exceptional client service. Great working hours, Monday through Friday 8:00a-5:00p, PTO, Benefits, Room for Growth. Competitive starting salary at $25/hour. Grow your career with us!
Key Responsibilities Administrative Assistant – Home Care:
- Greet and assist clients, visitors, and staff in a friendly and professional manner via phone and in person.
- Administrative Assistant – Home Care will handle client inquiries and complaints promptly and effectively, ensuring high customer satisfaction.
- Maintain positive and professional communication with clients, client’s families, and caregivers.
- Answer and direct phone calls courteously and efficiently.
- Manage incoming and outgoing calls, including scheduling, billing questions, and new client inquiries.
- Perform general office duties such as filing, data entry, and organizing documents.
- Assist with the preparation of reports, letters, and other documents as needed.
- Administrative Assistant – Home Care will utilize office software for various tasks including Microsoft Office Suite (Word, Excel, Outlook).
- Maintain and update client information in the database accurately.
- Assist with basic bookkeeping tasks such as data entry, invoicing, and processing payments.
- Generate and maintain financial reports and records as required.
Qualifications Administrative Assistant – Home Care:
- Proven experience in customer service and administrative roles.
- Proficiency in using phone systems and managing multiple lines.
- Strong computer skills, including Microsoft Office Suite and database management.
- Basic knowledge of QuickBooks or similar accounting software.
- Excellent organizational and multitasking abilities.
- Strong verbal and written communication skills.
- Ability to work independently and as part of a team.
- High school diploma or equivalent; additional qualifications in office administration or related field is a plus.
Benefits:
- Competitive salary
- Health, dental, and vision insurance
- Paid time off and holidays
- Opportunities for professional development and growth
Job Type: Full-time
Pay: From $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Education:
Experience:
- Customer service: 3 years (Preferred)
- Office Administration: 1 year (Required)
License/Certification:
- Driver's License (Preferred)
Ability to Relocate:
- Palo Alto, CA: Relocate before starting work (Required)
Work Location: In person