Remedy Place is a first-of-its-kind social wellness club that is redesigning the meaning of social self-care. Inside our walls, social life is never sacrificed for the decision to lead a healthy lifestyle. Instead, both are mutually enhanced. Our holistic experiences help our community members find balance, operate at peak performance, and melt away the tension caused by life’s everyday stressors—all in an ultra luxe lounge setting.
Collaborates with VP, Club Operations in setting organizational Project Management Office goals and standards
Responsible for close collaboration with stakeholders, ensuring their needs and expectations are met and exceeded throughout the project lifecycle
Ensures success by diligently tracking and analyzing key performance indicators (KPIs) and metrics. They use this data to identify areas for improvement and implement strategies to optimize project performance
Consistently searches for ways to improve project processes, workflows, and outcomes. Takes action to execute and implement them.
Encourages culture of continuous improvement where feedback is valued, and lessons learned are applied to future projects
Responsible for gathering key functional requirements for a project or initiatives
Responsible for identifying roles and responsibilities for each task of a project
Ensures a successful implementation of a project by creating thorough training materials
Work closely with the People and Culture Team to ensure successful planning and rollout of new HR initiatives, such as Performance Reviews
Work closely with Marketing, Expansion, Finance and Operational teams to ensure streamlined collaboration across all departments in pursuit of efficient, timely project execution and cross-functional collaboration
Creates, adjusts and maintains all company-wide and operational templates including checklists, presentations, etc
Responsible for ensuring consistency across company for processes and templates
Holds primary responsibility for managing Asana Project Management software and training new users
Responsible for creation of Standard Operating Procedures
Responsible for ensuring timely submission of Monthly, Quarterly, and Year End Operational Reporting
Responsible for creating and manage learning library for all clubs including training materials, SOPs, Manuals & additional resources
Build the infrastructure to track company-wide OKRs
Assist operations in roll outs of initiatives, operational procedures, policies, and new projects that need trainings or organizational documents adhering to set timelines
Responsible for making informed decisions that positively impact project profitability and sustainability
Responsible for meticulously managing project budgets, identifying cost-saving opportunities, and maximizing revenue potential
Acts as a mentor and coach to provide guidance, support and encouragement, helping team members reach their full potential to reach a common goal
5+ years of project management and training experience with a proven track record of motivating teams and driving projects to a timely completion
Must have extensive experience in the hospitality industry (health and/or wellness industry preferred) with a deep understanding of unique expectations and preferences of luxury guest service standards, as the Project Manager plays a key role in developing projects to deliver unparalleled service and experiences
Must be proficient in multiple Project Management tools - Asana required
Must have extensive experience in creation of presentations for a variety of audience
Thrives under pressure, quickly pivoting and troubleshooting problems as they arise, always seeking innovative solutions to overcome obstacles
Enjoys working within a team and is skilled in developing training programs for high-performing teams with a detail-oriented focus on operational excellence, ensuring execution meets the highest standard of quality
Must be highly organized with strong time management skills and practices
Must have impeccable skills to prioritize a large volume of initiatives and adjust priorities quickly when met with pivots in strategy
Must be solution-oriented and self-motivated to thrive in a fast-paced environment and remain adaptable to drive success
Excellent interpersonal and communication skills that are a necessity for a Project Manager to build strong rapport with cross-functional stakeholders to propel project forward and set very clear expectations
Enthusiastic, energetic, personable, and friendly disposition
Cultivates a positive and supportive work environment